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  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

MEGA HIRING FOR TOP MNCs! CONTACT PRATIKSHA

NON VOICE/ VOICE PROCESS

Any Graduate can Apply

salary- upto 4LPA+INCENTIVE

Both side cabs

24*7/Night/Day shifts

Job Location- Gurgaon

Candidates Must have-


  • Excellent Verbal/Written Skills

  • Good Inter-Personal Skills

  • Ability to Handle Customers




  • Responsibilities

    >Managing incoming calls and customer service inquiries

    >Identifying and assessing customers; needs to achieve satisfaction

    >Build sustainable relationships and trust with customer accounts through open and interactive communication

    >Provide accurate, valid and complete information by using the right methods/tools

    >Meet personal/customer service team sales targets and call handling quotas

    >Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents

    >Follow communication procedures, guidelines and policies

    >Take the extra mile to engage customers

    TO FIX INTERVIEW CONTACT PRATIKSHA# 8448057902 OR

    REGARDS

    PRATIKSHA

    IKYA

    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend
    Role : Any Process - Both BPO Type,Non Voice Process - Both BP
    Salary : Rs 1.00 - 3.20 Lacs p.a.
    Deadline : 11th Mar 2020

    Key Skills:

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