• Operations Specialist Job Jobs in Canada - 23852002

  • SAP Labs Pvt Ltd
  • Canada

Job Description:

SAP started in 1972 as a team of five colleagues with a desire to do something new Together, they changed enterprise software and reinvented how business was done Today, as a market leader in enterprise application software, we remain true to our roots Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all We believe that together we can transform industries, grow economics, lift up societies and sustain our environment Because its the best-run businesses that make the world run better and improve peoples lives

About the SAP Internship Experience Project

SAPs Internship Experience Project (iXp) is SAPs global, paid internship program that provides university students with the opportunities to find purpose in their careers

Three reasons to apply for SAP iXp

Culture of collaboration Meet with mentors, make new friends across the globe and create a thriving personal network
Project-driven experience Gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables
Gain visibility With iXp in your title, youll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips
What youll do

Position Title GTLC Operations Specialist Intern
Location Vancouver, British Columbia
Expected start date to end date January 6, 2020 to September 4, 2020

PURPOSE & OBJECTIVE OF POSITION

The Operations Specialist position is best suited for candidates who are familiar with data analytics, information systems and have a desire to assist running operations for a global team Candidate with strong technical, business and or analytical skills will excel in this position This position requires working collaboratively with a global team of compliance specialists, admins and across teams such as development, project/program management

This position is part of the Global Technology Legal Compliance (GTLC) team, whose initiative is to ensure SAP technology and products comply with standards imposed by legal requirements such as trade regulations and software licensing laws The candidate will support various TLC related operational activities such as data management, project management, process coordination, program management and data quality management The candidate will gain knowledge of how to run a compliance business in a software company while getting hands-on experience with tools used for license compliance, such as Black Duck software, SAPs in-house Product and Product Management System (PPMS), SAP Business Intelligence Platform, Microsoft Office Suite, SAP Analytics Cloud JIRA

This candidate possess a detail oriented, disciplined mindset with superb oral and written communication skills Ability to work with minimal supervision and self-motivation is an asset Candidate should thrive for achieving the highest quality of work in a fast-paced environment Relevant training will be provided for the candidate

EXPECTATIONS & TASKS

Assist in program management and operational tasks such as task assignment, project coordination, escalation management, resource management, customer support and KPI monitoring
Create reports using Microsoft Office, SAP BI, SAP SAC and other internal business tools
Perform data management, analytics tasks such as data cleaning, data entry, data standardization, querying, data manipulation using Microsoft Excel
Self-manage the data entry work load and pipeline daily
Create training material, operational manuals and process documentation
Provide first level of operational support for various TLC related activities
Help improve, simplify ongoing processes, operations and admin activities

Who you are

Were looking for someone who can challenge the status quo and likes to stay curious You enjoy working on meaningful projects and are energized by lifelong learning

SKILLS AND COMPETENCIES

Knowledge of Project management, project coordination, task management, and program management is a must Knowledge of JIRA is highly desired
Deep Analytical skills and expertise in Microsoft Excel is required
Proficiency with Microsoft Office Suite is strongly desired
Strong communication (written and oral) skills are required to succeed in this role
Strong problem-solving skills while being detailed oriented will help perform well in this role
Knowledge of customer support, setting right customer expectations is desired
Software Programming (C/C , JAVA, JS, SQL) knowledge will be an asset but is not mandatory
Prior experience with customer support, program management, creating KPI Dashboards, running operations for a team will be an asset

EDUCATIONAL REQUIREMENTS

Must be perusing education in the one of the following fields business information systems, business administration, project management, program management, computer programming, software engineering and analytics
At least 4-month previous Coop term experience in a similar role is required
Can commit for 8 months full-time internship

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 19th Apr 2020

Key Skills:

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