• Operations Manager & Operation Executive Profile in Leading Banks Jobs in Noida,India - 25059120

  • H R solutions Hiring For leading banks

Job Description:

A bank operations manager is an individual who carries out administrative and accounting duties in a financial institution by organising and coordinating banking services

His/her job description involves managing his/her banks operations team to deliver effective financial services to clients

He/she is responsible for ensuring outstanding customer relations and high sales, as well as imbibing the banks service culture in all staff members through personal coaching and granting of bonuses and other incentives to motivate staff

In order to achieve best results in due time, operations managers need to delegate duties to various team members, giving them specific tasks to accomplish for the overall success of banking operations

The role of the operations manager in a banking environment also involves carrying out assessment of the activities and performances of the banking staff by evaluating transaction reports and accounts balance for accuracy and clarity

The operations manager, who is directly answerable to the head of banking services, is also required as part of his/her job functions to ensure that the laid down goals and objectives of the company are maintained by all staff

He/she is also expected to give useful suggestions to the management on how to improve on the banks operation
Operations managers are professionals with huge knowledge and experience gathered from several years of working in the banking sector

Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management

- Own all branch-banking objectives and overall branch supervision

- Ensure achievement of overall Branch Targets by generating business and cross sales

- Key Customer Relationship Management & supervision of all High Net Worth customer programs

- Ensure all components of the branch sales model function as per design
Complaints Handling

- Branch Merchandising & co-ordination with Marketing at product level

- Review vault register

- Review Suspense & Dummy accounts

- Ensure compliance with Banking rules, Regulations & Procedures

- Periodic review of progress vs objectives

- Ensure clarity of Business objectives among staff

Industry relevant production experience

Knowledge and experience in organisational effectiveness and operations management

Knowledge of business and management principles and practices

Knowledge of financial and accounting principles and practices

Knowledge of human resource principles and practices

Knowledge of project management principles and practices

Information technology skills

Key Competencies

critical thinking and problem solving skills

planning and organising

decision-making

communication skills

Influencing and leading

For any clarifications or to clear about job, feel free to call at-

Arohi Ahuja - 08448273493

Mail at--hrarohiahuja96gmailcom

Profile Summary:

Employment Type : Full Time
Industry : Banking / Financial Services
Salary : Rs 3.0 - 7 Lakh/Yr
Deadline : 10th May 2020

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