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Job Description:

Operations Manager Job ID 921133 | ATSPL - West Bengal

DESCRIPTION At Amazon, were working to be the most customer-centric company on earth To get there, we need exceptionally talented, bright and driven people Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

Amazon is seeking Operation Manager for its Transportation team

In this role you will be responsible for Setting up the sortation centers in the region which includes identifying & setting up sites to ensure rapid expansions & growth in the region

Essential Functions
Defining, building and responsible for the execution of transportation processes, right from Fulfillment centers to sortation hubs and further to the last mile Delivery center network
Responsible for Hiring, training and building up a highly motivated workforce for sort hubs with support from HR and training team , to meet the operational requirements for the city , continuously meeting the high bar on quality and productivity
Ensure enough bandwidth in these sites for peak time volume management
Coordinate with Finance, CS, FC and Projects team to matters related to city operations
Conduct the performance appraisals of the team members and mentor them for handling efficient operations
Continuously improve the defined processes and attain a sustained performance standard Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work
Analysis of the data reports to identify performance bottlenecks and improve the performance
Implement the formal process control and process improvement mechanisms such as Kaizen
Essential Skills

Strong leadership capabilities and people management skills
Ability to work under pressure situations
Ability to work in ambiguous situations
Good communication skills Ability to communicate and explain to individuals & the team, what needs to be done to achieve its objectives Listening skills Gains input and commitment from all involved in delivering their specific part
Ability to set and achieve timelines for tasks Set realistic and stretching performance expectations for self and others Regularly reviews progress and acts to ensure optimal results for the business
Strong Bias for great customer service Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects
High Ownership Follows through to ensure the delivery of changes/solutions/services that fulfill the Customers needs
Analytical Skills Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks
Understands line haul management

BE/ BTech Engineering from a reputed university, Operations or related field
3 years Transportation or Supply Chain experience, preferably in a similar role, within a high-volume logistics, manufacturing or engineering environment
Forecasting, planning or scheduling background in a transportation or production environment
Basic/Working knowledge of Six Sigma tools and Lean techniques preferred Excel skills required
Excellent problem-solving, task prioritization, follow-up, and customer service skills
Direct team management experience
Ability to handle changing priorities and use good judgment
Strong Analytical skills Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks
Conversant in local language and English
Has demonstrated ability to influence others without having positional authority
Experience communicating across all levels of management, peers, and clients
Ability to manage high volume critical workload with a positive, flexible professional attitude

Experience in process improvement preferred with additional benefits for knowledge of specific methodologies such has Six Sigma, Kaizen etc
Knowledge of city topography and road network is an added advantage

Job details

IN, WB, Kolkata

Fulfilment Transportation

Fulfilment and Operations Management

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consumer Durables/FMCG, Warehousing
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 18th Mar 2020

Key Skills:

Company Profile:


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