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  • 10 - 13 Years
  • Posted : above 1 month

Job Description:

Operations Manager Job ID 852986 | ADCI - Tamil Nadu

DESCRIPTION Alexa is an intelligent personal assistant developed by Amazon which is capable of voice interaction, music playback, making to-do lists, setting alarms, streaming podcasts, playing audiobooks, and providing weather, traffic, and other real time information, such as news Alexa can also control several smart devices using itself as a home automation system

Main focus of SQX Alexa (Literature Q&A) team is to answer the questions related to the book which will help to improve the overall QSR (Query Success Rate) quality

- Strong leadership capabilities and people management skills
- Ability to work in ambiguous situations
- Good communication skills Ability to communicate and explain to individuals & the team
- Ability to set and achieve timelines for tasks Set realistic and stretching performance expectations for self and others
- Mentor and guide First Level Managers and Subject Matter Experts to manage deliverables, quality, improve process efficiency and minimize variation
- Metrics Management
- Stakeholder Management
- Responsible for Hiring, training and building up a highly motivated workforce for the team
- Formulate, Implement, Track career path & Individual Development Plans of each member in the Team

BASIC QUALIFICATIONS - Graduate with 10 years of operations experience of which a minimum 6 years in managing people and interacting with global customers / stakeholders
- Possess strong process improvement background, will have demonstrated experience leading / mentoring multiple complex projects
- Experience in driving process excellence and productivity improvement Possess excellent presentation skills
- Proven track record of taking ownership and delivering results in a fast paced environment
- Ability to think both strategically and tactically and to drive execution Should be equally comfortable with long term planning and day to day progress tracking and execution
- Process improvement and Kaizen

PREFERRED QUALIFICATIONS - Prior experience in the capacity of operations manager/product manager/program manager
- Ability to think both strategically and tactically and to drive execution Should be equally comfortable with long term planning and day to day progress tracking and execution
- Process improvement and Kaizen

Job details

Chennai, India

Reading Experience

Editorial, Writing, and Content Management

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consumer Durables/FMCG, Warehousing
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 06th May 2020

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