• Operations Manager: Fulfillment Lead - Vendors Jobs in Bangalore,India - 25179761

  • livespace

Job Description:

Operations Manager Fulfillment Lead - Vendors Bangalore, Full time

As an Operations Manager, you will

Manage end-to-end fulfilment of orders from manufacturing vendors (customers) to Livspace
Coordinate fulfilment through order management and warehouse/logistics team to ensure SLAs have maintained Pan India to all customers
Own the process of sales order creation to closures till the material is delivered at customer after quality check and sales return are also fulfilled
Resolve escalations from customer due to delivery delays, QC failures, etc and ensure closure
Maintain dashboard for performance and continuously improve SLAs
Timely address the customer and vendor escalations and contribute to better customer experience
Ensure payments from customers and closure of accounts

Qualifications/ Skill-set

6-8 years of work experience in the supply chain in e-commerce, FMCG and manufacturing
Past experience in managing fulfilment operations
Must have skills in Excel/SQL to manage data for dashboards and monitor consumption
Strong analytical skills and a data-driven decision-making mentality
Skilled in working on projects with multiple stakeholders
Strong leadership and people skills
Extremely high level of ownership
Excellent written and verbal communication skills

Who we are

Livspace is Indias reputed interior design and renovation platform that connects interior designers, homeowners and vendors For homeowners, Livspace is their one-stop destination for all things interiors For interior designers and vendors, weve streamlined their workflow from design all the way to delivery through powerful and innovative technology

Were currently in nine Indian metro areas Weve made over 20,000 customers happy by delivering their dream homes to them With over 3,500 interior designers on board, were the largest design community India has seen We employ over 2000 passionate individuals who continue to grow and be a part of this exciting journey

If you value autonomy, enjoy challenges, believe in getting things done and can work with minimal supervision, come join us

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Projects/Infrastructure/Power/Energy, Engineering/Projects
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Cost Accounting/ ICWA
Salary : As per Industry Standards
Deadline : 20th May 2020

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