• Operations Analyst - Banking Jobs in Mumbai,India

  • RGF Select Pvt. Ltd
  • Save Job
  • 1 - 4 Years
  • Posted : above 1 month

Job Description:

- The role would offer an opportunity to work on payment related initiatives with leading banks, financial and national institutions

- Be a champ and work closely with external stakeholders include partner banks and payment gateways

- Responsible for handling day to day business operations with external and internal stakeholders

- Identifying areas of operations that require technological intervention and coordinating with stakeholders for implementation of technical solutions

- Responsible for management of business reporting and any ad hoc reporting required from time to time Proficient knowledge of Excel is must

- Help develop and nurture relationships with payment players

- Strongly focused on execution

- Customer first attitude; always on toes to lessen pain points of customers

- Monitoring transaction success rates and regularly analysing data to bring about enhancements in products as well as improvement in processes and success rates

- Co-ordinating with CS teams and handling escalations on a day to day basis to provide prompt resolution to the customers

- Maintaining Bank, PG and Network relations in resolving Ad-hoc issues and improving existing operational processes

- Addressing internal queries, data requirements and escalations

- Work closely with finance team to drive reconciliations and execute required corrections

- Collaborate with internal and external business + technical teams to spearhead integrations with banks and networks

Requirements

- Minimum work experience of 1-2 years in operations/payment industry

- A - driver- personality - constantly pushing toward clarity and delivery while balancing the need for great collaboration

- Strong communication skills and ability to negotiate for ones requirements

- Advanced knowledge of Excel and basic knowledge of SQL

Qualifications - BTech/MBA preferred

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 11th Mar 2020

Key Skills:

Company Profile:

Not Mentioned

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