• Opening in Banking Sector Jobs in Ahmedabad,India - 25710636

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  • 1 - 4 Years
  • Posted : above 1 month

Job Description:

 Opening for Associate/Service Delivery Manager in Reputed Bank

Dear Candidate

We are looking for enthusiastic & passionate individuals to work with Leading brand MNC Bank

Designation Associate/Service Delivery Manager

 Job Location Ahmedabad,Vadodara

Qualifications Any Graduate/Post Graduate





  •  Providing Seamless, Fast, Easy and Transparent services to clients on the Bank

  •  Onboarding of new clients through welcome calling

  • Ensuring client engagement through activation of clients on Mobile app, net banking and other non-branch channels

  • Ensuring requests and queries of clients are resolved within defined TAT

  • Reducing complaint instance, and ensuring resolution of issues within defined TAT

  • Increasing the client stickiness to the bank by selling FD/ locker/ SIP, etc to the clients

  • Managing client servicing at the branch lobby and ensuring maximum client satisfaction

  • Sales

  • Acquisition of new clients to the bank, and family accounts of existing clients

  • Engagement with customers to increase cross selling and reduce attrition of customers

  • Cross-selling of products - Debit Cards, Credit Cards, Insurance, SIPs, MF, FD, RD

  • Operations

  • Understanding of different process (such as account opening, KYC Process, working on systems at IndusInd Bank)

  • Authorization & audit checks for all operation transactions

  • Handle following duties at Branch Trade-Business related, Non-Trade related & General Banking operations related 





    Required Skills


  • Proficient in English & local language with strong communication skills

  • Service attitude & Customer centric approach

  • Natural empathy and a positive attitude towards every situation

  • Comfortable in leveraging client relationship to achieve sales targets

  • Process oriented with in depth knowledge on operations processes

  • Presentable with pleasing and attractive personality


  • Experience 3 to 4 years in sales and Operation (Banking Industry)


    CTC Range No Bar for right Candidates (eg 10% to 30% hike as per Corporate Standards on your Current CTC)  

    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Banking
    Functional Area : Sales/Business Development
    Role : Accounting/Financial Products , Channel Sales, Direct/C
    Salary : As per Industry Standards
    Deadline : 20th Jul 2020

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