• Opening for Assistant Manager on Bank Payroll-Customer service Jobs in Mumbai,India

  • Hy Fly Consultancy

Job Description:

Designation-Assistant Manager

Job Role- Phone Banking officer inBANK

TY Appeared can also apply

Any Graduate Fresher ie 2016 and 2017 pass out (No BE,BTECH, BSC IT and CS)

Excellent communication

Salary - 12 k to 15k In hand

5 days working any 2 days off

Shift -24*7 for boys and from 8 am to 8 pm for girls

Job Location- Thane

Job Type Full-time

Salary 12,00000 to 15,00000 /month

Candidate should possess good Communication skill

call/SMS/ Whatsapp on 7738521154 - Priya

Email ur resume with subject line Phone Banking Officer - Thane on 

 

Hy Fly Consultancy

Free Placement / No Registration


  • We have an urgent requirement for Location -Thane -Phone Banking dept for VIRTUAL RELATIONSHIP MANAGER

    KEY RESPONSIBILITIES 
    Sales and customer relationship management 

    - Generate income by cross-selling products across assets, CASA and third party product segments to customers mapped as per portfolio
    - Contact unique set of around 30-35 customers of the portfolio every day to focus on customer service and relationship management 
    - Call handling as per defined standards
    - Customer profiling and service

    Customer engagement

    - Continuous engagement and connect with the portfolio customers with accurate & complete capture of interaction details

    Promotion of Digital Banking Platforms 

    - Promotion of digital platforms to ensure easy access to banking transactions and create awareness of technology enabled initiatives for a superior customer experience

    Complaint Management

    - Coordination with respective team managers, sales managers and complaints managers for 100% accuracy on complaint management and resolution within a stipulated time frame

    Audit and Service Quality 

    - Ensure all laid down systems and process are followed as stipulated by audit and senior management 
    - Ensure accurate and timely submission of financial transactions and requests
    - Achieve quality benchmark defined as per target

    MIS Reporting

    - Ensure timely submission of customer base review reports
    - Adherence to set processes for updating customer interactions in CRM




  • Requirement

    > Excellent English communication required

    > Good Convincing Skills

    > Graduation Compulsory

    USP

    > Leading Bank

    > On Bank Payrole

    > Pick up & drop facility provided till nearest station (Coming & Going)

    If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos

    8080126356 - Kiran

     

    Or email your resume on  with subject Line Phone Banking Officer - Bank Payroll

    Hy Fly Consultancy

    Free Placement / No Registration Charge

    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Banking, CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend, Banks/Insurance/Financial Services
    Role : Any Process - Both BPO Type,Banking -General
    Salary : Rs 1.80 - 3.60 Lacs p.a.
    Deadline : 21st Mar 2020

    Key Skills:

    Company Profile:

    Not Mentioned

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