• Opening for Application Support Engineer with Leading MNC Jobs in Bangalore,India - 25145636

  • Convate Consultancy Services Pvt Ltd

Job Description:

Dear Mr/Ms

 

I am glad to share Exciting job opportunity for Application Support Engineer that might help you to get better experience

Your major area of responsibilities will be as follows

Incident management


  • Handle incoming incidents by identifying correct application

  • Ticket assignment to devops backlogs and constant update on incidents status

  • Assign incident to L3 support teams

  • Assign incidents to other applications outside digital domain




  • Participate actively in the P1/P2 incidents resolving actions  

    Resolving incidents that fall within the L2 scope

     

    Who we are looking for

    Applicants will have a Bachelor’s degree on Computer or IT related course from a reputable college/university together with at least 4 years of working experience in Application support

     

    Need to have basic ITIL knowledge


  • need to understand support processes, incidents, service requests, problems, changes, configuration items, knowledge base articles, etc

  • ITIL Foundation certificates




  • Need to have basic Azure knowledge


  • which allows to monitor and diagnose issues related with application stability and performance

  • AZ-900 Microsoft Azure Fundamentals certification on their development path




  • Basic programming skills (read code, basic debugging)

    Regarding working with Azure DevOps


  • Need to know SCRUM framework

  • Need to know how to use Azure DevOps for our support needs

  • They do NOT do any changes in production NO Deployments, etc




  •  

    English on B2 level

     

    Mode of Interview Skype,Face to Face

    Company largest logistics  Company

    Location  Bhartiya City tech park, Bangalore

    Position  Application Support Engineer

    Gender Any

     

    Please send your updated resume

     

    Kindly fill in the below details

    Current salary                                                                                  

    Expected salary

    Total Experience

    Relevant experience

    Reason for job change

    Current Employer

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    Please send us your confirmation on mail

    Kindly refer your friends/colleagues for this Job Opportunity as well

     

     

    Thanks & Best Regards,

    Anand V

    Assistant Recruitment Specialist

    CONVATE

    #41 ,2nd floor, opp Kemp fort Mall, 

    Old Airport road , Murgeshpalya, Bangalore-17

    Ph +91-80-40609702

    “Continuous Innovation in Human Resources”

    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : IT-Software, Software Services
    Functional Area : IT Software : Software Products & Services
    Role : Software Engineer, Application Support
    Salary : As per Industry Standards
    Deadline : 18th May 2020

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