• OnlineSales.ai - Client Account Manager Jobs in Pune,India - 25295407

  • OnlineSales.ai
  • Save Job
  • 1 - 5 Years
  • Posted : above 1 month

Job Description:

We are looking for a Client Account Manager professional with a minimum of 2 years of experience in B2B account handling, preferably in enterprise ad tech, & international B2B accounts

- An ideal candidate would be someone who not only has excellent written and spoken communication skills, but can also articulate him/herself well in front of the clients He/She should exhibit exemplary confidence & poise and has the ability to think on his/her feet

- He/She is anchored in innovation, constantly developing & practicing account management with best practices/processes/strategies Someone who is assertive, self-motivated

- We are looking for someone with finesse & charisma as they would be working directly with well-placed industry veterans globally including but not limited to OnlineSalesai itself

Responsibilities

- Developing a solid and trusting relationship between major key clients and the company by onboarding and managing them

- Resolving escalations and optimizing deployment

- Developing a complete understanding of key account needs by the clients mapping

- Managing communications between key clients and internal teams

- Strategic monetization planning to improve clients- results

- Negotiating contracts with the client and establishing a timeline of performance

- Collaborating with the sales team to maximize profit by up-selling or cross-selling

- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training

- Meeting all client needs and deliverables according to proposed timelines by collaborating with Cross Functions like Support, Technical & Marketing teams

- Analyzing client data to provide customer relationship management

Qualifications & Skills

- 1-5 years of Partner/Client handling experience in Enterprise Product based company

- BE/BTech or an MBA degree

- A startup mentality with a bias to action and the ability to flex in a fast-paced environment

- Enjoy talking about technical concepts, have a great data-driven & process-oriented approach, and would be comfortable explaining how OnlineSalesai works to a range of audiences

- Quick learner with execution orientation who is outcome-focused

- Excited by working with a product that is constantly evolving

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 02nd Jun 2020

Key Skills:

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