• OMCC Senior Principal Eloqua Implementation Consultant Jobs in United States Of America

  • United States Of America, Usa
  • Save Job
  • 6 - 8 Years
  • Posted : above 1 month

Job Description:

OMCC Senior Principal Eloqua Implementation Consultant - 19000XPV No Visa Sponsorship is available for this position

Preferred Qualifications

Implementation Services is a key team within the Oracle Marketing Cloud Consulting Organization responsible for onboarding new Responsys, Eloqua, Infinity, & CX Audience Clients

The Implementation Consultant plays an important role in the new Client onboarding workstream, reporting into the Implementation Manager and supporting its peer consulting teams In this role, you will be responsible for delivering white glove service through product expertise, delivery excellence, and having a strong customer focus

The Implementation Consultant is responsible for supporting new client onboarding engagements for the Eloqua product Implementations range from self to full service, simple to multi brand/multi-channel configurations, platform and/or feature migrations, and the configuration of new feature add-ons The successful candidate will have experience in supporting previous digital marketing automation tool implementations and/or expert level knowledge of the Eloqua platform with transferable skill set Knowledge of Marketing Automation best practices and strategy, data management best practices, APIs, and application of project management and agile methodologies are key to the Consultants success


Business Development & Pursuit Support

o Provide on boarding support and expertise to the sales, sales consultants, account management teams Including present overview of implementation offering, lead high level project scoping discussions, generate estimated level of effort & time to market estimate, provide overview of asset delivery requirements, and more

Post sale support

o Internal Contract Review Participate in internal contract overview meeting verifying delivery requirements, time to market commitments, & resource needs

o Provisioning Monitor new Client provisioning process ensure a seamless customer experience

o Allocation Ensure appropriate resource assignment is aligned via sales and PM

o PSRS Configuration Coordinate project code configuration with assigned PM/Sales in advance of kick-off

o Pre Client Kick-off activities customize deck, create asset delivery requirements documentation, build out project plan wireframe, create Oracle/Client contact sheet, configure demo environment use cases, and more


o Scope lead project scoping exercise capturing Client requirements

o Documentation document and obtain Client sign-off on requirements

o Demonstrate & Train demonstrate configuration process according to Client requirements via webex training

o Build where applicable, configure front end fields according to Client spec

o QA quality check configuration against implementation standards and Client requirements

o Test create test plan and execute validating configuration

o Review review configuration with end customer ensuring accuracy and satisfaction

o Client sign-off following configuration completion & review, Client training, and all contractual deliverable are complete, obtain final BRD and implementation sign-off

o Transfer to Managed/Self Services initiate meeting/communication formally concluding configuration and transitioning Client to managed/shared services

Post Implementation

o Communication communicate implementation completion with assigned account owner and Client lead

o Documentation transfer and host all documentation captured during build process

o Administration complete all remaining administrative tasks as required

Department innovation and optimization Responsible for delivering on full Campaign Service Offering Contribute to the offering evolution by sharing ideas around new customer needs and future trends, executing on innovative staffing plans and process enhancements, meeting evolving Client expectations, and supporting ongoing changes in technology

Fiscal Responsibility general T&E management, chargeability targets, & maintain optimal delivery margins

Technology contribute to product direction through regular feedback changes in industry demands, roadmap, usability (Oracle and Client user stories), bugs, and product efficiencies

Delivery excellence ensure process standardization and governance practices applied and leverage reusable artefacts

Reporting productivity, chargeable activity, incident analysis, and adhoc reporting as required by manager

Best Practices work peers, manager, and cross-functional stakeholders to help drive implementation services best practices

Collaboration with sales, account management, deliverability, creative, strategy, Tech, and project teams to identify digital strategies and solutions that will best meet clients needs

Culture contribute to a global team player culture, with a focus on positive values, collaboration and creating a positive and successful working environment


Oracle Eloqua Administration capabilities & certification (or competitor equivalent)

Data Modeling & System Architecture knowledge

Campaign strategy and design

Data integration principals

CRM and DW experience, not required

Knowledge of basic ETL processes

Project management experience

Proficient with database marketing concepts


Javascript and landing page automation

Simple SQL/PLSQL script

Strong skills in organization and time management

Communication skills and strong team work a must


6- years relevant experience in email marketing or interactive marketing industry

3-4 years consulting experience preferred

Product or technical expertise relevant to practice focus

Ability to build rapport with team members and clients

Ability to travel as needed

Knowledge of HTML, database marketing, and web technologies

Ideal candidate will excel in creating a global inclusive environment, possess an infectious positive can-do attitude, ability to inspire team members, maintains a collaborative approach when working across teams, and deliver results under pressure

Undergraduate degree or equivalent experience preferred

Very strong understanding of cloud marketing automation, and experience with relevant email marketing platforms (eg Responsys, Eloqua)

Excellent knowledge of Microsoft Office suite including Project, Visio, PowerPoint and Word

Proven ability to be a team player

Strong communication and presentation skills with the ability to communicate and negotiate in a professional manner with clients and internal staff

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 15th Jan 2020

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