• Ola Cabs - Manager/Senior Manager/Associate Director - Supply Head - Airport Category - IIT/IIM/ISB Jobs in Bangalore,India

  • Ola
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  • 5 - 10 Years
  • Posted : above 1 month

Job Description:

Manager/Senior Manager/ Associate Director - Supply Head - Airport Category

About the Role

Fulfilment head is responsible for demand fulfilment at airports across the country by working with supply team, designing strong driver propositions and problem solving He needs to build a sharp understanding of driver partners motivators and develop adequate supply at airports Who we are Airports Mobility is a key business focus area for OLA In last couple of years, OLA has become a preferred mode of transportation for customers who are taking drop to or pickups from Airports We operate in all leading airports across the country with deep alliances with the Airport operators We plan to grow our business further by solving problems specific to Airport commute use case


- Own the mandate to reduce cancellations and stock-outs across all airports

- Every airport will present a unique set of challenges due to which friction appears between customers and drivers Understand the frictions points basis deep on-ground observations and hypothesis led data testing to arrive at sharp problem statement and solutions at each airport

- Use supply shaping constructs to devise win-win for customer, partner and OLA

- Own the mandate to track and reduce customer escalations, tickets, calls related to airport rides

- Build systems to identify rogue behaviour by driver partners resulting in revenue leakage, poor experience to customers Help with RCA and recommend solutions for the same

- Build competency to track competition (all players operating at airports) in their fulfilment capability Identify value propositions provided to driver partners on other platform for Airport rides

- Run pilots followed by scale-up programs to deploy Airport dedicated fleet - Launch new allocation products at Airports


- Minimum 5 years of relevant work experience with at-least 3 years in category/sales management role in E-commerce, FMCG Sales or operations consulting

- Experience in working with supply operators, franchise model will be helpful

- Excellent problem-solving, organizational and analytical skills Ability to understand complex matching problems which are manifested on ground as stock-outs and driver denials

- Ability to evolve product strategy based on hypothesis, data and pilots

- Ability to manage multiple stakeholders - this role will have to closely work with Product, Business Excellence, Central Supply organization and Revenue management team

- Entrepreneurial drive and demonstrated ability to achieve goals in an innovative and fast-paced environment

- Knowledgeable across multiple functional areas such as product management, Product, finance

- Ability to imagine whats not out there and how it will impact driver Partner journey and experience

Qualifications Engineering / MBA from a Tier 1 institute ( IIT/IIM/ISB etc)

The Ola Story

Founded in 2011 by Bhavish Aggarwal and Ankit Bhati, Ola is one of the worlds largest ride-hailing companies Ola integrates city transportation for customers and drivers onto a mobile technology platform ensuring convenient, transparent, safe and quick service fulfilment Ola is focused on leveraging the best of technology and building innovative solutions ground-up, that are relevant at global scale Notably, in 2016, Ola Play the worlds first connected car platform for ride-sharing was launched, transforming commuting experiences and setting the tone for global innovation in this space Using the Ola mobile app, users across 125+ cities, can connect with over a million drivers across a diverse range of vehicles Driven by a hyperlocal approach, Ola is committed to its mission of building mobility for a billion people

Why join our team?

We are a team of young and passionate individuals who take pride in solving mobility problems Innovation and technology is at the heart of everything we do Each one of us embodies Olas mission of enabling mobility for a billion people We understand the value ofbeing output-focused, hardworking and passionate We are entrepreneurial, experimental and innovative Come join our team!

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 16th Jan 2020

Key Skills:

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