• Officer, Specialist, Operations, Shared Services-Multi Role, Corporate Banking, Technology & Operations Jobs in Nagpur,India - 24842554

  • DBS Bank Ltd
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Officer, Specialist, Operations, Shared Services-Multi Role, Corporate Banking, Technology & Operations - ( WD02062 )

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels

Responsibilities

Ensure adherence with laid down processes and controls and manage Operational risk for the Branch

Adherence to agreed TATs with Business thereby ensuring customer satisfaction

Compliance with all regulatory and internal guidelines and policies relevant to T&O

Manage audit at Branch and ensure minimum satisfactory rating at all times

Ensure smooth functioning of the Branch by supervising activities relating to Facilities Management, IT, CRESA, GPS at branch level

Manage & control all operational functions of the Branch and define roles and responsibilities clearly for all team members

Ensure adequate coordination with centralized operations teams to maintain high quality service and customer satisfaction

Ensure timely receipt and submission of regulatory and other reports by/from the Branch

Monitor SLAs with all the Central Operations units

Participate in all critical system enhancement and process improvement exercises within T&O

Identify areas where productivity enhancement and cost reduction initiatives can be introduced

Requirements

Knowledge of all aspects of branch banking and Operations

Good interpersonal and communication skills to build & enhance customer relation and co-ordination with RMs & Centralized operations

Leadership & management skills

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking
Functional Area : HR/PM/IR/Training
Role : Consulting
Salary : As per Industry Standards
Deadline : 03rd May 2020

Key Skills:

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