• Officer/Analyst Trade Operations Jobs in Mumbai City - 23854698

  • Standard Chartered Bank Ltd
  • Mumbai City

Job Description:

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East

To us, good performance is about much more than turning a profit Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good

Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation This in turn helps us to provide better support to our broad client base

The Role Responsibilities


  • To provide Trade related Services to Customers and to meet turnaround times as per the Service Level Agreement & productivity standards

  • Responsible for monitoring operational & customer service related activities of the CPC

  • Ensure preparation of Returns (Group and Regulatory) and submission of the same within agreed time schedules

  • Monitoring, timely reporting to Manager, and taking corrective action of irregular items to facilitate early resolution

  • Comply with internal operating procedures & Key Control Standards

  • To ensure speedy resolution of customer queries & complaints, in accordance with laid down procedures & Quality standards

  • Perform relief function for Officer, Customer Service / Assistant Manager as per requirements

  • Assist Managers/ Assistant Managers in monitoring all transactions to ensure obligations/payments duly met

  • Ensure compliance of all policies and procedures issued in relation to money laundering prevention

  • Ensure strict compliance of Group Sanctions Procedures

  • Ensure strict implementation of Group Policies on KYC, Group Code of Conduct

  • Ensure timely archival of documents and ensure maintenance of records as per the Group policy

  • Ensure no operating losses

  • Escalate issues on timely basis to Unit Managers

  • To act in complete compliance with the Bank s Data confidentiality policy always which also governs sending of data to external parties over email

  • To assist Unit Head, Trade services in completion of any projects as assigned from time to time

Our Ideal Candidate

  • General operational knowledge

  • Thorough understanding of ICC rules, local laws, legal risks

  • Knowledge of Trade documentation and Shipping terms

  • Knowledge of the bank s laid down policies and procedures

  • Good communication and PC skills



Apply now to join the Bank for those with big career ambitions
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Profile Summary:

Employment Type : Full Time
Industry : Education / Training
Salary : Not Disclosed
Deadline : 19th Apr 2020

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