• Australia

Job Description:

Office Coordinator Sydney, Australia

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What makes Gartner a GREAT fit for you When you join Gartner, youll be part of a fast-growing team that helps the world become smarter and more connected Were the worlds leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they cant find anywhere else Our associates enjoy a collaborative work environment, exceptional training and career development as well as unlimited growth opportunities If you like working with a curious, supportive, high-performing team, Gartner is the place for you

About the Role

The Gartner Receptionist will help ensure that the office runs smoothly and efficiently, and will be the face of Gartner to clients and guests who will visit the office The Receptionist will utilize organizational and interpersonal skills to work with all employees and clients

Role Responsibilities


To promote and cement strong relationships with clients when they arrive into the reception area
Answer the telephone in a clear, positive and professional manner to ensure good customer care of all enquires
To ensure that all visitors to a Gartner building are made welcome, ascertaining their requirements, assisting them with general information or passing them onto the appropriate person
To act as the central communication link between all associates and visitors to a Gartner office and the Facilities Management team or Office coordinator


To provide backup and support within the staffing structure and carry out the duties of another member of the reception team in the event of absence or sickness to ensure continuity of service to all visitors and associates
To work closely with the Facilities management team for the effective delivery of services from Reception
Additionally, the Receptionist contributes to the effective administration of office processes (stationery, maintenance scheduling, presentation of office)

Liaison and Networking

To liaise with associates, external customer/visitors to Gartner in order to meet the aims and objectives of the position and provide a holistic service for our clients
To work closely with other areas within Gartner on a daily basis

Service Delivery

To be responsible for the delivery of high levels of customer care and service delivery across all office areas
To liaise with groups of associates to provide a supporting role to their activities and use of the facilities
Maintain the Reception and office areas in a clean, functional and safe condition
Demonstrate an understanding of Customer Relationship Management and incorporate it into the role of the Receptionist so as to enhance customer satisfaction with the services provided

Skills & Experience

At least 2 year experience within a Receptionist or Administrative role preferred but not essential

Excellent telephone manner, interpersonal and communication skills
Highly motivated, able to work independently with minimum direction, self-starter
Ability to effectively interact with all levels of staff
Extremely organized, team player with a high level of flexibility and strong work ethic
Ability to multi-task, prioritize task, work overtime as needed, in a fast paced environment
Maintain a high level of integrity when handling confidential documents and information
Friendly and confident personality

Job Requisition ID38112

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Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consulting Services
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 19th Feb 2020

Key Skills:

Company Profile:

Gartner India Research & Advisory Services Pvt Ltdarfix

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