• Ocwen - IT Infrastructure Engineer - Active Directory/Exchange Jobs in Bangalore,India

  • Ocwen
  • Save Job
  • 10 - 15 Years
  • Posted : 30 days ago

Job Description:

Position Summary

- This position is an IT Infrastructure Engineering position within the Infrastructure Solutions Department Accountable for the design, operational stability, understanding, supporting and maintaining a complex environment; comprised of multiple business units and multiple support groups

- The candidate will play an individual contributor role in Design, Deployment, Administration and Tier 3 Escalation support for relevant technologies

- Candidate should be able to understand solutions and document operational artifacts to build a comprehensive set of repeatable SOPs- required to maintain the health of the infrastructure

- Candidate should be familiar with evolving large, global IT organizations and the challenges associated with such, including M&A activities

- The ideal candidate will exhibit a strong understanding of the operational aspects of different technical disciplines

- The individual will need to implement a set of guidelines and maintenance tasks to be executed by the team to effectively operate a highly complex infrastructure environment resulting in an increase in the quality of service within the organization

Job Functions And Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily Examples below


- The Candidate will be the highest escalation point for providing Technical escalations to Operational support teams for the following technologies

a) Office 365 (SharePoint, Exchange Online, Skype/Teams, etc)

b) Azure cloud services, including AWS

c) Microsoft Exchange 2010 and 2013

d) Skype for Business 2015+

e) Cisco ESA/SMA and Proofpoint

f) Microsoft Active Directory

g) Microsoft AD FS

h) Microsoft DFS

i) Microsoft DHCP

j) Microsoft DNS

k) Microsoft FIM

l) Microsoft SCCM

m) Microsoft SCOM

- Deep knowledge of Architectural Design and operational support tasks associated with the technologies

- Implementation of daily, weekly and monthly tasks associated with technologies within the scope of support

- Creating Knowledge documents for the team associated with technologies within the scope of support

- Create Infrastructure design documents and keep them updated on a periodic basis

- Working with Vendors & design solutions in an individual capacity for technology upgrade paths

- Identify and recommend technology best practices in the currently evolving environment & help stabilize the

environment by applying industry-standard best practices

Qualifications Education / Experience

- Engineering in Computer Science / Information Science preferred or Bachelors Degree with relevant experience

- MCSA / MCSE with Messaging

- Required detailed analysis and critical thinking for complex troubleshooting issues

- 10 - 15 years of Technical experience

- 5 - 10 years of current enterprise-class infrastructure/system engineering experience supporting complex environments with the following criteria

- Multiple active directory forests

- Multiple active directory domains

- Coexistence of 2 or more email environments with sync technologies

- Supporting multiple collaboration tools like Exchange, O365, Skype, SharePoint, etc

- Documentation of complex infrastructures using Visio

- Experience with telephony protocols as they relate to the integration with collaboration services

- Experience with integration approaches with new acquisitions

Company Summary

- Ocwen is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status

- If you have a disability or special need that requires an accommodation, please let us know

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 19th Feb 2020

Key Skills:

Company Profile:

Not Mentioned

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