Job Description:

Job Code RML05

Job Role NOC Support Engineer or NOC Technician

Team Support

Location Mumbai

Experience 1-2 years

Salary As per industry standard

No of positions 4

Key Responsibilities Experience managing, supporting and deploying network infrastructures, manage and maintain Monitoring Systems (these report on the status and performance of network, ISP services and facilities)
Strong ability to diagnose server or network alerts, events or issues
Understanding of common information architecture frameworks
Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
Good oral and written communication skills, and ability to address conflict with others constructively
Experience with Disaster Recovery plans and related technologies
Ability to work a flexible schedule
Fault handling and escalation (identifying and responding to faults on systems and networks, liaising escalation through to resolution)
Maintenance of WIKI and technical documentation (for NOC) of processes and procedures used throughout normal operations
Development of knowledge and skills in network and system administration
Participate in a 247 call-out rota if required

Competencies Ability to work on a 247 shift basis in a Service Management Centre
Ability to excel in a team oriented environment
Technical experience would be desirable
Strong analytical and detail-oriented aptitude with a high degree of accuracy
Excellent communication and organizational skills
Ability to manage time effectively, set priorities and meet deadlines
Ability to learn and adapt to change

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Telecom, Software Services
Functional Area : HR/PM/IR/Training
Role : Recruitment
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:

Route Mobile Limitedarfix

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