• NMS Tools Monitoring Engineer - ITIL/ITSM Jobs in Bangalore,India

  • Reva HR Consultancy Pvt Ltd

Job Description:

JOB DESCRIPTION;-

- Responsible for testing and implementing ITSM tools and NMS solutions

KEY JOB FUNCTIONS

- Understand the scope of work related to ITSM solution

- Identify the suitable ITSM tools required for the solution

- Identify the suitable Monitoring tools required for the solution

- Implement Tools in POC setup

- Install and configure ITSM tool and applicable processes flow

- Report generation using scripts like Perl, MSSQL etc

REQUIRED SKILL & EXPERIENCE

- Hands on experience in implementing ITSM solution & NMS- Monitoring tools

- Knowledge of HTML, XML, JavaScript, Integrations (web services, email, etc)

- Knowledge in tool deployment & scripting, Nagios, GLPI, Kaseya, manage engine, Hp, Ca Broadcom, Cacti, OpenNMS, GLPI etc

- ITIL V3 2011 Certification

- Excellent oral and written communication skills

- Strong attention to detail

- Excellent customer service orientation

- Ability to manage own workload and set priorities

- Ability to function effectively in stressful situations/circumstances

- Ability and desire to learn new skills

- Flexibility and adaptability

- Excellent interpersonal skills and ability to work collaboratively in dynamic team environment

- Prior experience in service operation/delivery management will be a plus

- Graduate with min 3 years of relevant experience in implementing ITSM & NSM solution

Profile Summary:

Employment Type : Full Time
Functional Area : Other
Salary : Not Mentioned
Deadline : 17th Mar 2020

Key Skills:

Company Profile:

Not Mentioned

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