• Networking Technical Consulting Engineer - CX Center Lisbon Jobs in Portugal - 25327155

  • Cisco Systems Inc.
  • Portugal
  • Save Job
  • 1 - 2 Years
  • Posted : above 1 month

Job Description:

Networking Technical Consulting Engineer - CX Center Lisbon

Location

Oeiras, Lisboa, Portugal

Area of Interest

Customer Experience

Job Type

Professional

Technology Interest

Networking

Job Id

1259951

New

What Youll Do

Do you have a strong Computer Science, Computer Engineering, or Telecommunications background with a real passion for Networking The Core Architecture and Technology Solutions (CATS) team focuses on all Ciscos core platforms, encouraging a culture of discovery and engagement with partners across the service chain and with many of Ciscos business units The team provides outstanding support to customers experiencing crashes and memory leaks, while feeding their appetite for learning new technologies

Who Youll Work With Ciscos Technical Services is team of best-in-class technical authorities whose #1 focus is to help customers deploy and operate their networks effectively while delivering the best possible customer experience Our success is validated through excellent financial results, growing customer satisfaction metrics, industry recognition, and employee satisfaction scores The Cisco TAC provides live technical support through multiple channels, whenever and wherever you need it Technical Services ensures product & network operate efficiently and benefit from the most up to date system and application software

Who You Are The CATS Technical Consulting Engineer is a rare individual below are the skills that you have or youll acquire them after joining Cisco

Youll provide technical support regarding the companys proprietary systems and software
You enjoy assisting customers in solving hardware/software related issues on various platforms
You can provide top level technical support for router and switch architecture (both hardware and software) to Cisco customers, partners, account teams, and other TAC engineers via phone/email/Jabber consultation to independently fix & debug product problems
Youll apply analytical skills and technical knowledge to tackle product and network problems of moderate to high complexity
You effectively utilize moderate to complex lab setups to recreate and solve problems
You will submit complete and correct defect reports in area of expertise
Youll be acting as a technical authority and providing support on a world-wide basis
You can work with minimal supervision and no instruction on routine work and general instruction on new assignments

Minimum Qualifications Typically requires a BSc in networking, computer science or electronics or equivalent to 1 to 2 years of related work experience
You have general knowledge of the networking industry, Cisco products, and protocols
You have technical expertise and extensive customer service/support experience as well as ability to handle customer issues/problems
Effective written and verbal communication, including strong negotiating, influencing, time management, organization and soft skills
Ability to work effectively with and provide mentorship to other members of the work group
CCNA or CCNP level networking knowledge
Proficient in one or more Programming languages (C C , Java, Python)

We Are Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference Heres how we do it

We embrace digital, and help our customers implement change in their digital businesses Some may think were old (30 years strong!) and only about hardware, but were also a software company And a security company An AI/Machine Learning company We even invented an intuitive network that adapts, predicts, learns and protects No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it)

Day to day, we focus on the give and take We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA) We take accountability, we take bold steps, and we take difference to heart Because without diversity of thought and a commitment to equality for all, there is no moving forward

So, you have colorful hair Dont care Tattoos Show off your ink Like polka dots Thats cool

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 06th Jun 2020

Key Skills:

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