Network Security Advisor Jobs in Mexico - 25154637

Job Description:

Location Guadalajara, JAL, MX

Company NTT DATA Services

Req ID 60412

At NTT DATA Services, we know that with the right people on board, anything is possible The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here

NTT DATA Services currently seeks a Network Security Advisor to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX)

Work on Requests, Changes, Incidents and Problem records to support our customers network security environment

Candidate will provide technical escalation to L2 support engineers

Provide On-call support for high severity incidents in a 24x7 environment

Detect security issues, create customer tickets and manage problems until closure

Act as point of escalation for the Network Security team and collaborate with internal NTT Data services support teams to ensure timely resolution of issues

Ensure that Service Level Agreements and operational standards are met

Perform system maintenance, checkups and maintain current documentation

Provide resolution plans for device issues

Propose service, process and technical improvements to managementDrive for results

Ability to grasp complex issues to arrive at optimal solutions

Strong ethics and integrity

Flexible to changing needs of customer, account and team

Excellent customer facing communication skills, customer support and knowledge of ITIL best practices ITIL certification is a plus

Mid-level experience and proved knowledge in at least 3 of different network security products likes Firewalls (Cisco, Palo Alto, Checkpoint), Content Filtering (Bluecoats, Websense, Cisco WSA) and IDS/IPS (Cisco

Sourcefire, McAfee, Tipping Point, Snort)

Mid-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc)

Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory

At least 2 mid-level certification in Network security from any of the vendors like Cisco, Checkpoint, Palo Alto , McAfee, BlueCoat, SourceFire (CCNP, JNCIs, etc)

Candidate must possess good time management skills to properly manage operations duties and other task that will assist in the optimization of the Network Security team

Clear understanding of Windows and Linux operating systems

5 years of network troubleshooting experience and at least 2 years Network Security administration and design experience

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc or its subsidiaries Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered We offer a full comprehensive benefits package that starts from your first day of employment

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000 professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100 Visit nttdataservicescom to learn more

NTT DATA, Inc (the Company) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result

Job Segment Network, Consulting, Cisco, Linux, CCNP, Technology

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