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Designation National Sales and Retail Operations Manager, Footwear, Dhaka, Bangladesh
Industry Fashion Footwear & Retail
Functional Area National Sales, Distribution & Retail
Location Dhaka, Bangladesh
Recruiting Company Profile
Indias Leading Executive Search & Recruitment Agency, Origin Consultants Pvt Ltd, has been retained by One of the largest footwear Brands in Bangladesh having over 250 Footwear Outlets across Bangladesh to identify a National Sales and Retail Operations Manager Footwear to be based at their Corporate Office in Dhaka, Bangladesh
The responsibilities of the National Sales and Retail Operations Manager include
Sales & Revenue Targets
Achieve National Sales Targets, Volume and Revenue goals
Deploy the Sales resources to ensure best ROI
Manage the sales performance on monthly basis by field visits to outlets on regular basis
Train outlet sales teams on merchandising, sales skills, explain the companys sales principles and commercial policy, communicate new products, new projects, promo etc
Manage the operations of the outlets including, coaching, goal setting, support and development of staff
Evaluate current sales processes and recommend improvements
Develop new sales strategies and techniques for business growth and profitability
Monitor and analyze marketing and sales reports
Customer Delight
Ensure positive customer experience being delivered by all stores
Achieve customer satisfaction through development of a customer service oriented culture in the stores
Strengthen brand identity through focused customer engagement and superior brand experience
Drive Loyalty Program at the Stores to increase repeat business
Deliver a World Class Shopping Experience basis feedback of Mystery Shopping Audits
Respond to and resolve escalated customer complaints in a timely manner
Maintain quality of service by establishing and enforcing organization standards
Retail Operations
Maintain the best retail standards as per the market positioning of the brand
Establish SOP for Customer Service, VM, Store Ambience, Hygiene & Cash Collection
Execution of SOPs for new and existing stores
Perpetual inventory and global stock count to control shrinkage, pilferage and cash shortage
Involve right functional resource for specific activities
Conserving and protect company assets by managing assets judiciously for higher asset turnover regular stock take of assets
Monitor and effectively deploy staffing levels across the stores and make a bench plan
Identify seasonal promos, implement marketing promotions as per guidelines, maximize returns from promotions
Provide inputs to the marketing team on the marketing calendar for the quarter
Plan and organize for merchandise
Analyze secondary sales and stock in hand on weekly basis and plan for replenishment
Prepare for new store launches in advance
Execute new store openings as per the calendar
Monitor store administration through regular meetings and store visits
Team Management & Training
Plan and assign goals and tasks to the outlet sales teams
Train, motivate and guide the outlet sales teams
Evaluate performance of sales team and provide appropriate feedback
Identify training needs and define a training calendar for stores staff at all levels
Regular ongoing training of new and existing front end staff on product knowledge & soft skills to deliver monthly and season targets
To participate and provide support for any Teamwork activities
Desired Candidate Profile
Fluency in Bengali is Mandatory (Read, Write, Speak)
Willing to relocate to Dhaka, Bangladesh
MBA with 8 to 12 years experience in handling Sales & Retail operations of a reputed Brand
Minimum of 6 years of experience in in Multi Location Retail Operations, in Footwear or Fashion Industry
Strong computer skills with proficiency in MS Office
Experience selling through EBOs and managing a team of over 200 store employees
Excellent motivation and presentation skills
Superior aptitude for analysis
Excellent leadership abilities and Team-player
Willing to travel extensively to all store locations in Bangladesh nationally
ORIGIN CONSULTANTS CONTACT NITA THAKER, DIRECTOR HUMAN CAPITAL ADVISORY Tel No 912228261800
EMAIL YOUR PROFILE TO careersoriginconsultantscom
CONNECT TO NITA THAKER ON LINKEDIN For inclusion in our knowledge base & to keep abreast of Career Opportunities That Match Your Profile
ABOUT ORIGIN CONSULTANTS PVT LTD
Origin Consultants Private Limited is an Executive Search Company which partners with Professional Organizations in a Human Resource Consulting Process aimed at Talent Acquisition, Recruitment and Selection of Organizational Leaders
Headquartered in Mumbai, India, Origin Consultants Pvt Ltd focuses on Senior and Middle Management positions across Industries Functions and Roles Origin Consultants has established delivery teams and technology infrastructure at Pune, Bangalore, Chennai, Hyderabad and New Delhi
With a Strong Network of Professionally Qualified and Experienced Candidates, Origin Consultants have conducted numerous successful Executive Searches for their Clients Customers of Origin Consultants range from Startups to established Fortune 500 Clients and From the Largest Indian Corporations to Global MNC Multinationals
HIRING COMPANY FAQs
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CONNECT TO NITA THAKER ON LINKEDIN For inclusion in our knowledge base & to keep abreast of Career Opportunities That Match Your Profile
EMAIL YOUR PROFILE TO careersoriginconsultantscom
ORIGIN CONSULTANTS CONTACT NITA THAKER, DIRECTOR HUMAN CAPITAL ADVISORY
Tel No 912228261800
Employment Type : | Full Time |
Eligibility : | Any Graduate |
Industry : | Consulting Services |
Functional Area : | HR/PM/IR/Training |
Role : | Recruitment |
Salary : | As per Industry Standards |
Deadline : | 06th May 2020 |
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