• MTS - Xi Global Reliability Operations Jobs in Bangalore,India

  • Nutanix
  • Save Job
  • 3 - 5 Years
  • Posted : above 1 month

Job Description:

MTS - Xi Global Reliability Operations Engineering - India Bangalore, India ReqNum 11662

Who are our employees

Were an eclectic group of 4,000 dreamers, believers and builders, operating in over 40 countries Were Hungry Humble Honest With Heart The 4Hs these are our core values and the DNA of our company They help drive our employees to succeed, to strive to be better, to learn from every experience Our employees are encouraged to have spirited debates and conversations and to think with a founders mindset This means were all CEOs of the company and, as such, make the best decision every day that aligns with our company goals Its through our values, our conversations and mindsets that we can continue to disrupt the industry and drive innovation in the market

Who are we in the market

Nutanix is a global leader in cloud software and hyperconverged infrastructure solutions, making infrastructure invisible so that IT can focus on the applications and services that power their business Companies around the world use Nutanix Enterprise Cloud OS software to bring one-click application management and mobility across public, private and distributed edge clouds so they can run any application at any scale with a dramatically lower total cost of ownership The result is organizations that can rapidly deliver a high-performance IT environment on demand, giving application owners a true cloud-like experience Learn more about our products at wwwnutanixcom or follow us on Twitter Nutanix

Who are our employees

Were an eclectic group of 4,000 dreamers, believers and builders, operating in over 40 countries Were Hungry Humble Honest With Heart The 4Hs these are our core values and the DNA of our company They help drive our employees to succeed, to strive to be better, to learn from every experience Our employees are encouraged to have spirited debates and conversations and to think with a founders mindset This means were all CEOs of the company and, as such, make the best decision every day that aligns with our company goals Its through our values, our conversations and mindsets that we can continue to disrupt the industry and drive innovation in the market

Who are we in the market

Nutanix is a global leader in cloud software and hyperconverged infrastructure solutions, making infrastructure invisible so that IT can focus on the applications and services that power their business Companies around the world use Nutanix Enterprise Cloud OS software to bring one-click application management and mobility across public, private and distributed edge clouds so they can run any application at any scale with a dramatically lower total cost of ownership The result is organizations that can rapidly deliver a high-performance IT environment on demand, giving application owners a true cloud-like experience Learn more about our products at wwwnutanixcom or follow us on Twitter Nutanix

The Xi Global Reliability Operations team has the awesome responsibility of managing the overall health of its cloud infrastructure, network and products comprising Nutanixs Hybrid Cloud & Xi Cloud Services Reliability engineering provides amazing exposure to all cloud products and services through diagnosing and troubleshooting critical events for rapid resolution and via coordination of short and long-term solutions to enhance the customer experience

Xi Global Reliability Operations Engineers ensure Nutanixs cloud services are highly reliable and are passionate about driving uptime appropriate to users needs and a fast rate of improvement while keeping an ever-watchful eye on capacity and performance Xi Reliability Engineering is a mindset of applying sound engineering principles and approaches for optimizing Nutanix cloud infrastructure services and eliminating work through automation

A successful candidate brings a strong technology bias, analytic thinking customer focus and enjoys solving complex infrastructure, network and software problems in a fast-paced environment and evolving problem space Xi Reliability Operations Engineers will quickly assess a situation and determine the most effective steps to mitigate issues impacting the live site environment Nutanix seeks enthusiastic engineers with exceptional expertise and boundless creativity

Responsibilities

Be the first-responder for Security and Live Site events in a growing-scale, live-site, secure multi-cloud services
Directly assist customers in setting up and optimizing their hybrid cloud setup, specifically pertaining to network and product configurations
Provide assistance for break/fix issues specific to the customer environments that are connected to the Nutanix Cloud (Hybrid services)
A direct and coordinate incident response across multiple operations and engineering teams for complex issues impacting customers as the Incident Commander and voice of the customer in driving incidents to resolution through its life cycle
Author, tune/iterate and apply severity levels to live site alerts
Execute maintenance operating procedures for scheduled maintenance
Author and update operational runbooks/scripts and troubleshooting guides
Identify, define and build improvement to support tools, processes and the service
Analyze and report on incident trends, patterns and provide insightful solutions
File product bugs for customers or monitoring found defects that are previously undiscovered

Requirements

Strong Communication (Written and Verbal) skills
Demonstrated hyper passion for customers
Bachelor or Masters degree in a technical field (Physics, Mathematics, Statistics, Computer Science, Engineering, etc)
3-5 years experience of relevant work experience
Experience with business-critical environment and production systems
Linux/Unix Systems TroubleShooting (Preferably in CentOS, RedHat, etc)
Network Troubleshooting Experience, specifically across various VPN solutions
Building, editing reports and dashboards for analytical and troubleshooting needs

Preferred Skills

Familiarity with ITIL terminology and practices
Experience with the Nutanix technology stack (Acropolis OS & Acropolis HyperVisor)
Familiarity with Open Source Monitoring Tooling, such as Prometheus, Nagios or Sensu
Affinity for interrupt based type work
Experience building reports with PowerBI or Grafana
Experience with a scripting language such as Python, Bash, or Powershell
Experience working on cloud services deployed to Azure, AWS or GCP
Experience working with Palo Alto, Fortinet firewalls and VPNs
Desire to learn new technologies
Experience operating in global operations or Site Reliability environment

Nutanix is an equal opportunity employer

The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability Nutanix hires and promotes individuals solely on the basis of their qualifications for the job to be filled

Nutanix believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability

We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Telecom, IT-Hardware/Networking
Functional Area : IT Software : Software Products & Services
Role : System Administration
Salary : As per Industry Standards
Deadline : 03rd Feb 2020

Key Skills:

Company Profile:

Company
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