Job Description:

Our global IMS (Information Management and Systems) team provides technical support, maintenance and development services to our Operations departments such as Finance, HR & Talent Acquisition, Legal and Marketing and provide crucial support to various SaaS solutions and CMS systems

Were looking for smart, driven software professional to join our IMS department Support includes SaaS solutions, MS Project Server, MS Excel, Intranet, RDMS, and various CMS systems Working from our London office, you will be part of a global team with the IMS department

You will contribute to the wider team by tackling clearly defined development and support tasks that arise locally as well as remotely You will be asked to

Provide software support via telephone, email, and remote control and in person
Track issues, tasks, and changes through a ticketing system
Ensure that employees are kept up to date with progress and answer queries related to the supported tools
Produce technical and user documentation for the tools that the team supports and/or develops
Ensure compliance with global standard in usage and act as the IMS point of contact in London
Lead in rolling out new solutions and regular updates to the site

Must have

7 years of hands-on software support role
Demonstrable knowledge of C# and Visual BasicNET/VBA
Hands-on experience in working on Powershell scripts and command line applications
Understanding of RDBMS - SQL Server, Postgres and/or MySQL
Previous experience supporting CRM/CMS/ERP systems
Knowledge of SDLC and/or Agile methodology
Previous experience of working in a customer-facing environment
Experience of administrating Windows operating systems and Microsoft software
Familiarity with version control (preferably with Git) and ticketing systems

About you

A strong communicator both verbal and written
Able to work autonomously and within a team
Good time management and priority handling
Excellent organizational and housekeeping skills
Able to interact confidently with both technical and non-technical staff

We would not be able to produce award-winning work without our IMS department, which is committed to nurturing an inclusive, diverse and exciting workplace Our teams have a variety of backgrounds and originate from a number of different countries, working across the globe at the forefront of technology in the industry

About Us
We are DNEG, one of the worlds leading visual effects, animation and stereo conversion companies for feature film and television, with studios in London, Vancouver, Mumbai, Los Angeles, Chennai, Montral, Chandigarh, Hyderabad and Goa

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Entertainment/Media
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 20th May 2020

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