• Middle Office Assistant Manager Jobs in Chennai,India

  • Barclays Shared Services Pvt Ltd
  • Save Job
  • 3 - 5 Years
  • Posted : above 1 month

Job Description:

To provide strong client support for Fixed Income confirmations to ensure smooth confirmation of trades in CTM
Liaise with clients in a timely manner to ensure trade are allocated and settled on time
Ensure exception management is complete within two internal systems This can include the requirement to onboard clients as well as general query resolution
The role requires someone with extensive business knowledge, analytical and relationship skills, strategic mindset and programme management discipline to help drive the build-out of the function as well as support the broader department and organisation objectives
What will you be doing
Strong communication skills and ability to forge relationships with clients, Front Office and various internal Ops teams including Trade Capture, Trading Assistants, Pre & Post Settlements, Asset Servicing, KYC and Client Data to resolve and respond to queries
Perform EOD controls reporting global handover reports of outstanding trade exceptions to global stakeholders
Monitor and manage exceptions for trade flow / trade representation for daily trading activity
To operate as the point of contact and escalation for both internal and external client queries and liaise with various business areas and front-to-end support teams to seek resolution
Collaborate with global counterparts and different stakeholders to drive opportunities for process development and improvements
What we re looking for
Degree educated or equivalent qualification
Relevant experience in supporting Fixed Income products
Strong understanding of the end-to-end process flows and the control points along the process chain
Knowledge of electronic platforms for trading and confirmations including Bloomberg, TradeWeb, MarketAxess, Omgeo CTM and FIX
Client service experience understand the needs of clients and how to manage client expectations
Proficient in Microsoft Office products
Skills that will help you in the role
Good verbal and written communication skills
Strong team player, self-starter with positive attitude
Able to work in a fast-paced environment, meet tight deadlines with a good sense of urgency and accountability,

Profile Summary:

Employment Type : Full Time
Industry : Banking / Financial Services
Salary : Not Disclosed
Deadline : 17th Mar 2020

Key Skills:

Company Profile:

Barclays Shared Services Pvt Ltd

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