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  • 7 - 10 Years
  • Posted : above 1 month

Job Description:

Were looking for smart, driven software professional to join our IMS department, which supports management and production tools Support includes SaaS solutions, MS Project, MS Excel, Intranet, RDMS, and various CMS systems Working from our Mumbai offices, you will be part of a global team with the IMS department

You will contribute to the wider team by tackling clearly defined development and support tasks that arise locally as well as remotely

Needs to Do

Provide software support via telephone, email, and remote control and in person
Track issues, tasks, and changes through a ticketing system
Ensure that employees are kept up to date with progress and answer queries related to the supported tools
Produce technical and user documentation for the tools that the team supports and/or develops
Ensure compliance with global standard in usage and act as the IMS point of contact in Mumbai
Lead in rolling out new solutions and regular updates to the site

Needs to Have

7 years of hands-on software support role
Demonstrable knowledge of Python and/or Java
Hands-on experience in working on scripts and command line applications
Understanding of RDBMS - Postgres and/or MySQL
Previous experience supporting CRM/CMS/ERP systems
Knowledge of SDLC and/or Agile methodology
Previous experience of working in a customer-facing environment
Experience of Linux operating systems
Familiarity with version control (preferably with Git) and ticketing systems

Needs to Be

A strong communicator both verbal and written
Able to work autonomously and within a team
Good time management and priority handling
Excellent organizational and housekeeping skills
Able to interact confidently with both technical and non-technical staff

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Entertainment/Media
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 19th May 2020

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