• Messaging Services Specialist Jobs in Noida,India - 23836831

  • NTT Data Vertex Software Inc.

Job Description:

Location Noida, UP, IN

Company NTT DATA Services

Req ID 62170

At NTT DATA Services, we know that with the right people on board, anything is possible The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here

NTT DATA Services currently seeks a Messaging Services Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN)

Job Responsibilities
Hands on expert troubleshooting expereince in Mobility MDM end user issues on AIRWATCH, INTUNE, XenMobile, MaaS360, GOOD, BES MDM tool
Expert knowledge in troubleshooting all device platforms (BlackBerry, iOS and Android) with multiple MDM applications AIRWATCH, GOOD etc
Interact with a large variety of clients to provide Mobility and IT related 1st level technical support for Mobility/Exchange related incidents and requests
Understand requirements, analyze networking issue and provide first level updates and recommendations
Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area
Supporting customer environments on 24x7x365 basis

Mandatory

4 to 8yr overall expereince working in IT industry
2yr to 5yr of hands on experience on Mobility MDM tools AIRWATCH, INTUNE, XenMobile, MaaS360, GOOD, BES etc

Expert knowledge in troubleshooting all device platforms (BlackBerry, iOS and Android) with multiple applications
Good Knowledge and understanding of MDM tools AIRWATCH, INTUNE, XenMobile, MaaS360, GOOD, BES, MobileIron
Knowledge and troubleshooting skills to support Mobility and telecom infrastructure
Interact with a large variety of clients to provide Mobility and IT related 1st level and 2nd Level technical support for Mobility/Exchange related incidents and requests
Meet and manage service agreements with customers through Ticketing Remedy tools
Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area
Excellent Documentation skills
Excellent communication skills, both written and oral
Provide technical guidance regarding technology and proposed upgrades to current and future equipment for customers
Strong customer service skills; interfaces with customers, end users, partners and associates
Supporting customer environments on 24x7x365 basis

Desired Skills
MObility MDM tools AIRWATCH, GOOD, INTUNE, Xenmobile, BES, MaaS360 MDM tools hands on experience

4-8yr overall expereince working in IT industry
Customer/Client facing skills
Familiarly and theoretical knowledge of ITIL processes, preferred certification in ITIL foundation course

Minimum Education
Graduation Engineering degree
Minimum Certifications or Professional Credentials
Desirable - MDM Tools Airwatch/XenMobile Certification, MCSE / Microsoft Exchange Server certifications

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc or its subsidiaries Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered We offer a full comprehensive benefits package that starts from your first day of employment

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000 professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100 Visit nttdataservicescom to learn more

NTT DATA, Inc (the Company) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result

Job Segment Telecom, Telecommunications, Consulting, Technical Support, Technology

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Hardware : Hardware Products & Services
Role : H/W Installation/Maintenan ce
Salary : As per Industry Standards
Deadline : 15th Apr 2020

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