• Messaging Services Specialist Advisor Jobs in Noida,India - 23821135

  • NTT Data Vertex Software Inc.
  • Save Job
  • 12 - 15 Years
  • Posted : 27 days ago

Job Description:

Messaging Services Specialist Advisor

Location Noida, UP, IN

Company NTT DATA Services

Req ID 56382

At NTT DATA Services, we know that with the right people on board, anything is possible The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here

NTT DATA Services currently seeks a Messaging Services Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN)

Principal Accountabilities

Strong SME knowledge of Exchange 2007 to 2016 Exchange, Office365 Unified Communications, Windows OS, Active Directory, LDAP and AD Azure

Knowledge of Server and Networking principles pertaining to enterprise environment

Performs maintenance on existing operating systems
Evaluates, engineers, tests, recommends, and implements secure infrastructures
Acts as a resource for system escalation issues
Documents platform standards and processes for ongoing operations
Gathers business requirements for system design and validates recommended solution for Change Management
Schedules and coordinates installation and maintenance of software/hardware on the network and ensures compatibility of all communications and computer hardware/software
Performs root cause analysis on failed components and implements corrective measures
Provides ongoing information to leadership, customers, and peers regarding enhancements, innovations and solutions
Responsible for following company specific systems engineering standards
Acquisitions Add acquisitions messaging environment under NTT Data Services, planning, development and sustaining included in this process
Executive support escalations 20-30 PERCENT time consuming work per week most client/outlook, remote access, troubleshoot, feedbacks
RCA for high severity issue, CRQ Deployments during weekends and holidays
On Call Support shift for all required work and done during weekends
Provide Technical Documentation and training to L1 and Service desk
Lead operation resource for internal and external projects represent Messaging and Collaboration team, following project assignments and schedules

Technical/Professional Requirements

Prior experience with Windows OS (2008&20012), User administration, patch, IIS log files, Performance Monitors and System Services management, NET Framework, SQL Server
Knowledge of integrating to back-end systems including Documentum is a plus
7 x 24 hour on-call support
Responsible for complex testing and analysis of all elements of the computer systems
Analyzes and provides innovative solutions to system engineering and design projects
Represents the organization in front of critical audiences such as clients/customers/vendors/executives
Thorough understanding and management of customer business needs and expectations
Candidates must have exceptional customer service, problem solving, and communication skills
Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals
Possess the ability to work independently with minimal management supervision and with a global team of engineers
Strong team player with ability to work in a team and as individual contributor
Strong organizational and documentation skills
Fast learner, flexible and able to work on multiple tasks


Official Microsoft Product Certification is a plus
Bachelors Degree in Computer Science/Information System or equivalent knowledge is plus
Possess 10/12 years of relevant professional experience or equivalent combination of education/experience

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc or its subsidiaries Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered We offer a full comprehensive benefits package that starts from your first day of employment

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000 professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100 Visit nttdataservicescom to learn more

NTT DATA, Inc (the Company) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result

Job Segment Consulting, Computer Science, Database, SQL, Cloud, Technology

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Hardware : Hardware Products & Services
Role : H/W Installation/Maintenan ce
Salary : As per Industry Standards
Deadline : 14th Apr 2020

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