Job Description:

Key Deliverables

- Achieve defined regional revenue and EBITDA targets

- Fulfil Sales Management expectations as per audit scorecard

- Achieve targeted CSAT (TP) score as per framework

- Achieve expected - Team Retention and ESAT levels

Key Responsibilities

- Responsible for P&L of the region through Retail and institutions respectively, while enhancing omnichannel customer experience

- Responsible for budgetary planning and forecasting for the region

- Lead and execute business development plan with new and identified institutional partners for the region, as per the agreed Annual Plan, through the team

- Visit assigned institution to establish strong business relationship and generate business through in-campus and retail mode

- Analyze regional performance and provide feedback, guidance, training and encouragement to the team in order to positively impact results

- Track and monitor the competitive landscape, plan and execute appropriate steps to enhance L market share

- Monitor, Control and support Channel Partners for furthering revenue growth

- Identify suitable markets and appoint new franchisee partners; tap more geographies within the region for online, offline business opportunities

- Drive regional admissions team to meet Visa targets and manage Admission Services in coordination with HO ACS team

- Direct Marketing and brand promotions in the region and oversee implementation of Zonal/HO campaigns

- Plan Centre Audits and ensure compliances as per SOP

- Accountable for Seamless Operations leading to Targeted CSAT, as per defined framework

- Review regional expenses for improvements, ensuring operational cost controls, inventory management and resource utilization

- Ensure adherence to Operational process and Compliances

- Responsible to motivate, engage and retain manpower to achieve targeted ESAT Scores in the region

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 01st Jun 2020

Key Skills:

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