• Manufacturing & Supply Chain IT Application Expert Jobs in Bangalore,India - 25313762

  • Merck Ltd
  • Save Job
  • 1 - 5 Years
  • Posted : above 1 month

Job Description:

We are an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees Delivering services and projects for COMET, IWS, Container Tracking, FRACAS, NOWPAK, Inventory Barcoding and APAC applications

Roles and Responsibilities

- 1st and 2nd level support for Global Supply Chain and APAC applications

- Incident management, Knowledge Management, Change Management, Release Management, Problem Management incl root cause analysis and CAPA management, change request management, monitoring, trouble shooting of application interfaces on request

- SPOC for solution provider for 3rd level support, coordination of solution provider

- Reporting and monitoring of SLA targets

- Project Delivery Supports

Qualification, Skills and Experience

- Experienced IT Project/Service Delivery/Development for business application in manufacturing, supply chain and quality area (1-5 years)

- Experiences of business process in Pharmaceuticals, Life Science or Chemical industry

- Advanced knowledge of server platform (ie MS Windows Servers, MS Active Directory, Linux and etc)

- Database knowledge such as MS SQL Server or Oracle- Basic knowledge of network, firewall, IT Architecture and Technology

- Preferred BI experiences, Wonderware solutions, Programming skill such as Java, C#, ASPnet or others and working experiences under Qualification and Validation framework

- Good knowledge of Merck IT processes (ITIL based) and tools (eg ServiceNow, HPSM, JIRA,)

- Fluent in English

- Good teamwork capability and customer orientation

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Biotechnology/Pharmaceutical/Medicine, Manufacturing/Industrial
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 03rd Jun 2020

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