• Manager/ Sr manager (SLS IP Engineer) Jobs in Pune,India - 25346550

  • Vodafone
  • Save Job
  • 3 - 5 Years
  • Posted : above 1 month

Job Description:

SLS IP Engineer
Responsible for managing Vodafone IP Backbone Networks by providing 24 x 7 support Ensure high availability and optimal performance of all aspectsof network
Main responsibilities
Provide end to end 2nd line technical support for IP Core Network
Implement workarounds in order to restore the service during incidents
Resolveexternal customer s technical issues and attend conference calls that have this in scope
Resolve reported incidents within service level agreements
Provide input for planning, assessment, implementation, rollout and preparation of change requests
Recommend and implement configuration changes to ensure that the key performance indicators are maintained at optimal values
Manage technical serviceramp-up (installation, configuration and coordination of setup tasks) for the new services
On-board new customers /links/nodes on productionenvironment through changes, testing and updates into inventory database
Manage long term, sustainable relationships with Vodafone s internal and external partners to ensure SLA compliance and service improvements
Deliverables
Develop and improve end to endNetwork monitoring capabilities through existing tools or scripting
End to end incident resolution
Request and manage vendor support activities
Problem actions resolution and root cause analysis
Change documentation, impact analyse and implementation
Proactive health checks definition execution and follow up
Create and document LWI for monitoring and first line support
Review and adapt the functional and technical specifications with readiness
Update, maintain and improve the knowledge and inventory database
Attend technical audits and resolve gaps highlighted
On boarding and troubleshooting new customers deployments
Core competencies, knowledge and experience
Wide technical troubleshooting experience in the following routing technologies Cisco, Juniper and Alcatel
Excellent technical knowledge g of IP network operations, LAN/WAN, IP/MPLS, BGP -CISCO/JUNIPER/ALCATEL
Experience in operating and maintaining enterprise environments
Experience in a multinational environment
English proficiency,

BE/ Any graduates

Profile Summary:

Employment Type : Full Time
Salary : Not Disclosed
Deadline : 07th Jun 2020

Key Skills:

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