• Manager / Senior Manager Operations - Life Sciences Jobs in Hyderabad,India

  • Clarivate Analytics
  • Save Job
  • 10 - 15 Years
  • Posted : above 1 month

Job Description:

Clarivate Analytics clients are the trailblazers and risk takers who come up with life-changing ideas Were looking for our own trailblazers to help us keep providing clients some of the worlds most trusted brands, spanning scientific and academic research, patent analytics, pharmaceutical and biotech intelligence and IP management

Were an independent owned company with a rich heritage and a bold entrepreneurial mission If youre excited by the thought of helping people and organizations go from new ideas to life-changing innovations faster, were excited to consider you for a position at Clarivate

The responsibility of this role will be India specific This individual will be a highly effective leader who is adept at driving change within a very dynamic business environment and who has an impeccable record of delivering process efficiency and operational results

Management responsibilities

Performs autonomously, initiates and manages complex, departmental and/or cross-company work
Managing group workload and establishing priorities
Is expected to set and improve policies and procedures, maintaining full compliance, implementing best practices
The focus is broad, will serve as a consultant or lead on projects in support of a business
This position will also act as an escalation point in resolving complex outstanding issues with internal and external business partners
Significantly participates in recruiting efforts Continually raises the bar
Plays a major role in the career development of the team at all levels
Drives execution of vision and goals for the team
Responsible for developing and communicating team or department vision and goals
Contributes to the strategic direction of the company based on internal and industry knowledge

Business Responsibilities

Drives Operational delivery and deliver on agreed Service Level Agreements and Key Performance Indicators
Build and monitor performance metrics, with a principal focus on ensuring on-time and accurate Content Delivery
Maintain weekly and monthly communications and metrics reporting with Director and VP level business partners
Ensures Business Continuity by ensuring processes are adequately backed up with Cross training and documentation
Lead cross-functional systems and process improvement initiatives
Lead a team of 4 Operational Team Leaders/Asst Mgr across Chennai & Hyderabad
Support Vendor Partners in the successful delivery of their Content by partnering with them and Vendor Operations teams
Works closely with the Technology team to ensure the systems are working in the most efficient manner and support in any continuous technology improvements;

Team Leadership

Effectively manages employee performance and addresses and resolves employee issues
Identifies and develops talent within the organization by coaching, motivating and providing development plans and growth opportunities
Hires, trains, evaluate, and mentors employees
Responsible for overall team direction, performance, and work assignments and deliver on agreed Service Level Agreements and Key Performance Indicators

Skill Required

Bachelor/Masters advance degree in a scientific discipline is preferred
10-15 years of relevant Content Operations/or Operations experience; worked with Pharma and Life Sciences companies, or Services companies providing support to Pharma Companies for content, research, and analytics
At least 5 yrs of people management experience is desired
Technical expertise Experience in business analytics, database management, research/services experience in Pharma / Clinical Research / Life Sciences including Captives/ KPOs companies
Strong understanding of the Pharma/Biotech Industry and market drivers, including competitive landscape and customer needs

It is the policy of Clarivate to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law In addition, Clarivate will provide reasonable accommodations for qualified individuals with disabilities

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 09th Mar 2020

Key Skills:

Company Profile:

Clarivate Analyticsarfix

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