• Manager - Regional Operations & Customer Service Jobs in Hyderabad,India - 23856718

  • Abbott India Ltd

Job Description:

Manage CFA operation of the Region
Ensure statutory compliance at CFAs
Responsible for infrastructure upgradation of CFAs in line with business need
Ensure compliance on distribution & quality SOPs
Source transporters for secondary distribution
Process payments of CFAs and transporters
Identify and drive M&P initiatives and service level improvement opportunities

Stock Management

Ensure stock replenishment at CFA as per forecast by co-ordinating with Distribution Planning Manager
Monitor FEFO & stock freshness at CFAs
Ensure timely disposal of market return damages & expiries

Budgeting & Spend Management

Responsible for preparing Distribution Budget for the region and tracking budget vs spend
Responsible for rate negotiation with C&FAs, warehouse agencies and transporters

Customer Service

Single point regional co-ordinator for SC related queries
Oversee POSM distribution and sharing of information to sales team
Ensure adherence to SLAs with internal and external stakeholders

MINIMUM QUALIFICATIONS

Minimum Education

Graduate

Education Level

Major/Field of Study

Post Graduate

Industrial Engineering, Logistics Management, Supply Chain Management

MINIMUM WORK EXPERIENCE

Experience

Experience Details

Minimum 5 years of relevant experience

Experience in Supply Chain & Logistics Experience
Handling CFA / Warehouse / Customer Service / Sales Commercial Operations
People Management
Analytical Skills

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Healthcare, Manufacturing/Industrial
Functional Area : Materials/Logistics/Supply Chain Mgmt/Procurement
Role : Logistics
Salary : As per Industry Standards
Deadline : 19th Apr 2020

Key Skills:

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