• United States Of America, Usa
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Description

Provides direct management on administrative tasks as well as technical mentorship and onboarding facilitation to new team members

Pivotal role in hiring open headcount for a new team dedicated to making our Publisher Enterprise clients wildly successful using our Product

Partners regularly with GTM and Technology (Prod/Eng) leadership to gain client alignment

Coordinate with Product Management and Engineering teams in identifying, reporting, and resolving product issues or opportunities for improvement, especially as a combined voice for PS with data to back up specific issues

Has oversight and shares accountability of success for clients receiving enhanced support services

Provide assistance when needed and share product knowledge with Client Services team members

Nurture close relationships with clients to become a trusted adviser

Uses keen judgement to understand how to provide the highest level of service with a mind for long-term sustainability and scale of services offering

Leading voice in shaping the USA support offering for Publisher Client Base

Qualifications

Outstanding troubleshooting, analytical, and problem-solving abilities

Ability to problem solve across functions, personalities, resource-constraints in addition to technical issues

Superb ability to provide constant and consistent communication to all relevant stakeholders

Demonstrable passion for learning new technologies

Strong organization and process-orientation skills, while also being entrepreneurial

Demonstrated leadership experience and qualities

Must be fluent in English

Beneficial skills

Internet technologies such as HTML, CSS, JavaScript, PHP, web servers, and other internet/networking-related protocols

SQL scripting and relational databases

APIs, particularly RESTful is helpful

Established cross-functional relationships and rapport

Presentation, PowerPoint, strong command of English language and writing skills

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Mar 2020

Key Skills:

Company Profile:

Company
AT&T Communication Services India Pvt Ltdarfix

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