• Manager - Process Excellence - Black Belt/Green Belt- Big4 Jobs in Bangalore,India - 23838855

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Job Description:

A leading BIG 4 looking for Manager - Process Excellence professional in Gurgaon/ Bangalore

Location Gurgaon/ Bangalore

Qualification MBA

Skills Process Excellence

Certification Black Belt or Green Belt

CTC 15 to 19 lakhs

- Building a quality culture

- Change Management

- Coaching and mentoring skills

- Business understanding

- Work with global teams to meet GSS objectives

- Lead and deliver training on quality areas

- Mentor the team of BBs

- Contribution to the organizational initiatives

- Own and Drive the quality parameters

- Process improvement initiatives

- Training of employees

- Project contributions in terms of TAT, Accuracy and productivity for all processes

- Manage health of projects (ongoing and closed)

Candidate Profile

Should have 8+yrs of exp, should have done mentoring & experience in creating, reviewing & closure of BB/GB projects

Project Management skills

Worked as Quality expert in operations, HR, Finance, IT, etc

Experience at a MNC / Service industry preferably with a captive centre of a corporate bank, Third party BPO

Contact Details
Dipa Rani

Profile Summary:

Employment Type : Full Time
Functional Area : ITES / BPO / KPO / Customer Service / Operations
Salary : Not Mentioned
Deadline : 18th Apr 2020

Key Skills:

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