• Manager - Loyalty - Internet/Online Jobs in Bangalore,India - 23839125

  • Bask HR Consulting Pvt. Ltd

Job Description:

Role Loyalty Manager

Job description

- Will be responsible for the overall customer loyalty and retention strategy, including the development, project management and implementation of customer programs

- Work with product management team and cross-functional teams to create and launch retention campaigns/programs, driving loyalty and revenue

- Analyse, report and share insights on churn, customer base trends, monthly usage and repeat patterns

- Liaise with agencies, partners and other external vendors to increase customer engagement

- Design marketing campaigns aimed at retention and value preservation

- Deliver out of the box campaigns that will enrich customer experience which will increase Customer Life time value

- Carry out market research and customer surveys to assess demand, loyalty, brand positioning and awareness

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 18th Apr 2020

Key Skills:

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