• Mumbai City
  • Save Job
  • 5 - 7 Years
  • Posted : above 1 month

Job Description:

Lean Team manages and facilitates the CIB IT and Operations lean transformation program The projects can also extend to various
The core objectives of the program are
Improve our external / internal customer service
Improve working conditions to form a more flexible and more competitive group
Provide a step-change in operational performance
Develop, deploy best practice and managerial skills
Put in place a continuous improvement culture
Lean Team follows up transformed teams in post-transformation period to support and oversee their
Completion of tactical implementation plans identified and KPIs to monitor their performance to meet the target productivity gain Lean Team also provides Continuous Improvement services to transformed teams
Create and deliver visible and long-lasting impact
Learn new skills through an intensive practical training process
Support managers and their teams in their improvement approach
Reinforce understanding of fundamental Lean concepts
We are looking for candidates with suitable backgrounds to become a navigator in the IT arena with possibility to work in Operations

Direct Responsibilities

Execute an organizational / operational improvement on a specific dimension, eg Voice of the
Customer, Process Efficiency, Performance Management, Mindsets and behaviors, organization and skills
Run problem solving sessions on specific dimension of expertise
Coach line managers on area of expertise during diagnose and design phases, also to coach on daily management skills during implementation
Support the operational teams in future design and implementation of improvements identified
Be owner of transformation on a specific/multiple dimension(s)
Own impact on a specific dimension(s)
Direct contribution to BNPP operational permanent control framework
Contribute to the implementation of operational permanent control policies and procedures in day-to-day business activities, such as Control Plan
Comply with regulatory requirements and internal guidelines
Contribute to the reporting of all incidents according to the Incident Management System
Minimizing operational failure, including but not exclusively the risk of fraud, by helping to devise, and by implementing, sufficient regular controls
Ensuring appropriate escalation to management and/or Permanent Control (or Compliance as appropriate) as soon as an issue is identified

Contributing Responsibilities

Essential
Understands the importance of working with and engaging operational people to help them solve their own issues
Is people oriented, willing to help
Is not risk-averse, likes to test new concepts, and adjust depending on how it evolves
Is interested in working jointly with and challenging managers (in a positive, constructive manner)
Is a good communicator, able to deliver presentations and to train others in a clear manner
Is able to drive meetings towards progress
Is able to work cross-functionally, interfacing well with all management to help them towards change
Is a good listener, capable of encouraging and motivating people
Is a good team player
Is analytical, rigorous, and has good problem-solving skills, *

Technical & Behavioral Competencies

The following core competencies are required for this job

Communication

Problem Solving/Analysis

Leadership & People Mgmt

Project & Process Planning

Client Focus

Team Working

Flexibility/Adaptability

Planning and Organisation

Specific Qualifications (if required)

Project/Program Mgmt - Program Management

Agile Methodology

Lean Six Sigma Green Belt / Black Belt

Skills Referential

Behavioural Skills (Please select up to 4 skills)

Ability to collaborate / Teamwork

Communication skills - oral & written

Critical thinking

Creativity & Innovation / Problem solving

Transversal Skills (Please select up to 5 skills)

Ability to manage a project

Ability to develop and adapt a process

Ability to manage / facilitate a meeting, seminar, committee, training

Ability to understand, explain and support change

Analytical Ability

Education Level

Bachelor Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications (if required)

Nil

Profile Summary:

Employment Type : Full Time
Industry : Banking / Financial Services
Salary : Not Disclosed
Deadline : 17th Mar 2020

Key Skills:

Company Profile:

Bnp Paribas

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