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  • 3 - 6 Years
  • Posted : above 1 month

Job Description:

Manager, Leads Management Job ID 787766 | Amazon Dev Center India - Hyd

DESCRIPTION The Catalog Manager acts as a coach and supports associates on the floor He/she also interfaces with the program manager in other work related areas The Catalog Manager would also have direct people management responsibility
Is the point of contact for swift resolution of escalated seller/sales specialist requests
Maintains service levels defined per project and ensures consistent quality of delivery
Provides on-going floor support and feedback to Leads Qualification Specialists via weekly one-on-ones with a focus on improving productivity and quality of the team
Relentlessly works to research, identify, evaluate, rationalize and propose business opportunities for the Seller Services group
Provides professional leadership to associates while also developing a positive team

BASIC QUALIFICATIONS Bachelor degree and 3yrs of relevant work experience
Advanced computer literacy in Microsoft Office (especially MS Excel) applications
Ability to work with IT systems, understand and work with SQL/DW
Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner
Interest in e-Commerce/Online business
Ability to manage conflicting priorities at work- capability to work on several projects in parallel
Desire to work in a fast-paced, challenging environment and a passion for delivering great customer experience is required

PREFERRED QUALIFICATIONS Engineering graduate and/or a Masters degree (MBA) with 3 yrs of relevant people management experience

Job details

Hyderabad, India

Operations, IT, and Support Engineering

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consumer Durables/FMCG, Warehousing
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 06th May 2020

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