• Manager - Key Account Management - IT Products/Services Jobs in Gurgaon,India - 25283822

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Job Description:

Purpose of the Role Applicant once selected will be responsible for one or both of the following in either a region or specific industry (to be decided on a case-to-case basis)

- Ensuring revenue continuity from existing clients in the region through constant engagement with current client stakeholders and also upselling new / additional products & services to other client stakeholders

Qualification - BE/BTech+MBA Prior Work Experience

- Minimum 3 years of customer facing key account management Experience

- Has worked in a company that sells products or services (preferred) to HR Departments of businesses

- Has managed CHRO/CXO Level Clients

- Has handled clients from Top IT/ITES, E-Commerce, technology & BFSI sector

Key Responsibilities

- Develop and ensure achievement of year-on-year revenue plans from designated key accounts divided into monthly, quarterly and annual plan for the region

- Manage key accounts that are strategically important to the business

- Generate business insights through analysing relevant competitors data, their offerings and pricing strategies

- Ensure adherence to defined key account management processes which may include mapping client expectations, documentation, handovers to the Operations team and client servicing team etc

- Play a pivotal role in building strong relationships with new and existing clients to ensure continuity of business and create opportunities for up/cross selling

- Support Client Servicing teams in case there is specific help required in his region

- Liaison with clients from time to time to assess the quality of services and take necessary actions

Key Skills

- Impact & Influence

- Need for Achievement (nAch)

- Building Relationships & Networking

- Business Acumen

- Excellent verbal and written communication skills

- Good MS Power-Point and MS-Excel skills Measure of Success

- % Achievement of Annual Revenue Targets from designated accounts

- Revenue Generation from Up/Cross selling

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 01st Jun 2020

Key Skills:

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