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  • 6 - 10 Years
  • Posted : above 1 month

Job Description:

Vodafone Shared Services India is looking for potential candidates with 6-10 Year of work experience with following skills

Key Accountabilities/ Role Description

Liaising with change requester for needed information and Implementation plan

Raising CRQs in the Remedy system

Chasing approvers Carry out Releaseplanning and rota management and to communicate details to the various VTIS teams

Coordinating with various teams and stakeholders

Works effectively in a changing environment

Communicates with enthusiasm & clarity Inspires & persuades

Primary Skills

Project Management / Co-Ordination

Secondary Skills

Service Delivery

Must toHave

Excellent Communication skills

Works collaboratively with others

Good Understanding of -

Incident/Problem Management/Change Management

Project Management

Escalation Handling

SLA Management

Governance / Reporting

ITIL

Microsoft Excel/PowerPoint/Word Skills

Service reporting/ service mgmt

Good understanding of IT Infrastructure Service Management & Tools like Remedy

None

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:

Company
VODAFONE ESSAR LIMITEDarfix

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