• Manager - Global Business Development - International Sales - BPO/KPO Jobs in Mumbai,India - 23808010

  • JDV Consulting
  • Save Job
  • 10 - 15 Years
  • Posted : above 1 month

Job Description:

Global Business Development Manager - GBDM - International Sales - BPO/ KPO

New Business Development

- Prospect for potential new clients and turn it into increased business

- Cold call as appropriate within defined market or geographic area to ensure a robust pipeline of opportunities

- Having regular connects with potential clients by growing, maintaining, and leveraging existing Client network

- Identify potential decision makers within the client organization

- Research and build relationships with new & existing clients

- Set up meetings between client decision makers and Organisations practice leaders

- Work on new Sales Strategies, approaches and pitches along with his/her team

- Should be smart enough to build business proposal for any new/prospective client basis their requirements, concerns, and objectives

- Participate in pricing the solution/service

- Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

- Use a variety of styles to persuade or negotiate appropriately

- Present an image of his/her organisation that mirrors with client culture

Client Retention

- Present new services offerings to enhance existing relationships

- Work closely with Account management & Operations team to address customer needs

- Identify Business Ramp up or growth opportunities within existing accounts/clients

- Arrange and participate in internal and external client debriefs

Business Development Planning

- Attend industry functions, such as association events and conferences, and provide feedback to leadership team on changing or innovative market trends

- Keep senior management updated on business trends with a view to develop new services, tools & platforms that can help target upcoming/new markets

- Identify opportunities through Online Marketing campaigns, client references and other networking channels, which will lead to an increase in sales

- Create USP (unique selling propositions) & differentiators for the organisation, using market & Competitor knowledge

Management and Research

- Submit weekly/monthly/quarterly reports for Sales function, and ensure data is accurate

- Maintain data accuracy while entering and updating, companys CRM or any other sales management system, when used by self or by his/her team

- Forecast sales targets and ensure they are met by the team

- Track and record activity on all potential clients and help to close deals to meet Annual Sales target

- Ensure his/her team members represent the company in the best light while connecting with either existing or potential new clients

- Should be able to provide business development training and mentoring to new hires in his/her team

- Should be a quick & smart learner, this role will demand a thorough understanding of the companys capabilities for leading other team members

- Should be aligned to companys vision & goals

Education & Professional Experience

- Graduate/Post Graduate in Business administration (Preferably in Sales & Marketing or International Sales)

- 3-5 years of experience in leading global sales for any Technical product or Service

- Experience of managing team of 5+ sales resources

Other Skills and Qualifications

- Strong knowledge of MS Office tools is must

- Should have Strong - Networking, Persuasion, Prospecting, Public Speaking, research, writing & closing Skills

Work Timing 12 pm to 9 pm ( should be flexible to support 24X 7 and support Australia as well as US depending on client calls)

Profile Summary:

Employment Type : Full Time
Functional Area : ITES / BPO / KPO / Customer Service / Operations
Salary : Not Mentioned
Deadline : 13th Apr 2020

Key Skills:

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