• United States Of America, Usa
  • Save Job
  • 1 - 3 Years
  • Posted : above 1 month

Job Description:

Manager ERP Operations - ( 1902391 )


At Pearson, were committed to a world thats always learning and to our talented team who makes it all possible From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether its one child in our own backyard or an education community across the globe We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better By pushing the boundaries of technology and each other to surpass these boundaries we create seeds of learning that become the catalyst for the worlds innovations, personal and global, large and small

The ERP Operations Manager has responsibility for managing the end-to-end support for Pearsons ERP Ecosystem, which includes a cloud-based deployment of Oracles Financial Suite, and supporting systems/services

In this role, you will manage a global workforce, comprised of full time engineers, and managed services partners You will also partner with key business stakeholders, as we unify Pearsons global businesses on common technology and processes

Key Focus Areas

Responsible for application level support and cross cutting operational support roles for strategic ERP platforms

o Release Management

o Change Management

o Incident/Problem Management

Vendor Management (L15/L2) Driving quality to ensure best practice and standards are met

Responsible for the safe delivery of all Application Changes and Releases into the ERP systems landscape

Ensure operational readiness for the delivery of all future strategic ERP enhancements

Work Supportively & Collaboratively with Business Owners, Testing & Delivery Counterparts

Process Owner ensuring compliance with SOx and HIPAA for all strategic ERP systems

Team / Line Management responsibilities

Responsible for Operations & Support budget planning (CapEx & OpEx) and managing the operational costs, including staff costs, 3rd party costs and license maintenance

Agree SMART team goals with key stakeholders and oversee the delivery against them

Ensure best practice management of the team, including regular feedback and effective and supportive people management

Build relationships and trust with key stakeholders to support programme delivery and collaborative approaches where appropriate

Manage a globally distributed workforce

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply


Essential Skills /Experience

Demonstrable experience of developing and delivering large scale application platform operations and support solutions in international business environments

Experience and understanding of financial and supply chain processes

A track record of building, maintaining and managing strong relationships,across many different stakeholders

Excellent customer service ethic

Strong engagement and executive presence

Ability to generate respect and trust from staff and external constituencies

Ability to communicate professionally, clearly and effectively to target audiences

Ability to work under pressure to meet deadlines Good organisational, planning & time management skills

Proactive in seeking information, challenging norms and driving efficiency

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Educational/Training
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 11th Jan 2020

Key Skills:

Company Profile:




Company Turnover

Company Size

Would you like to try out these free online tutorials?

People who search this job also searched for the following Keywords

Salary trends based on over 1 crore profiles

View Salaries

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status