Job Description:

Job Description Designing & Managing call quality parameters and customer satisfaction on calls made

Working on risk reduction strategies for the assigned centre taking in consideration relative factors

Conducting regular meetings with the Bank Team to ensure a constant improvement in the collections process

Regular Coordination with the collection agencies to expedite the EMI collection process

Managing attrition and Employee satisfaction

Conducting meetings for setting up objectives and designing or streamlining processes to ensure smooth functioning of operations

Key Skills Graduate

3-5 yrs of relevant experience

Good communication and pleasing personality

High level of Self Drive/Enthusiasm

Desired Candidate Profile Strong analytical and problem solving skills

Strong decision making skills

Strong inter-personal skills

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking
Functional Area : HR/PM/IR/Training
Role : Recruitment
Salary : As per Industry Standards
Deadline : 11th Mar 2020

Key Skills:

Company Profile:

HDB Financial Services Ltdarfix

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