Job Description:

QualificationGraduate / MBAExperience2- 4 years of experience in mortgage industry( Bank / HFC)Responsibility Repository Management

Inwarding & acknowledgement of dockets, sanction files, subsequent disbursements & PDDs

Document management of sanction files and dockets archival and retrieval

Archival and Acknowledgement of emplacement files, FD application form and accounting records to vendor

Insertion of subsequent disbursement, Post disbursement document and swap SPDC

Service Request management requests for list of documents, scan/ copy of title documents, retrieval of title documents for closed cases and so on

Timely closure of service requests

Ensure First time right service request closure to branches

Quality closure of SR remarks

Dispatch to branches

Timely dispatch of documents to branch

Ensure delivery of documents to correct location

Vendor management Liaising with vendor, reconciliation and processing of vendor bills, timely archival and retrieval of files, dockets and other non- critical documents

MIS preparation

Repayment Mode Management

Health check & Repayment Mode updation

Timely & accurately completion of health check activity of all repayment modes

Timely & Accurately updation of repayment modes in system

Timely dispatch NACH mandates for registration

Inventory Management Archival, retrieval and vaulting of repayment modes

Updation of clearance/ bounce status

Timely updation of clearance/ bounce status in customer s loan account

Accurate updation of clearance/ bounce status in customer s loan account

EMI banking of repayment modes

Timely banking of repayment modes

Accurate banking of repayment modes

Service Request Management Comprises of Swapping requests, retrieval of bounce memos, discrepant repayment mode, representation requests and so on

Timely closure of service requests

Ensure First time right service request closure to branches

Quality closure of SR remarks

MIS preparation Publication of MIS wrt banked cases, clearance/ bounce receipt status and so on to all stakeholders

Competencies

Communication skills

Team player

Customer Orientation

Adaptability

Analytical thinking

Result Orientation
,

Profile Summary:

Employment Type : Full Time
Industry : Banking / Financial Services
Salary : Not Disclosed
Deadline : 17th Mar 2020

Key Skills:

Company Profile:

PNB Housing Finance Ltd
PNB Housing Finance Ltd

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