• Manager , Analytics & Metrics Jobs in New York City

  • New York City
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  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Who is Mastercard

We are the global technology company behind the worlds fastest payments processing network We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless We ensure every employee has the opportunity to be a part of something bigger and to change lives We believe as our company grows, so should you We believe in connecting everyone to endless, priceless possibilities

Job Title

Manager, Analytics & Metrics

Manager, Analytics & Metrics

The Global Statistics / Quarterly Mastercard Reporting (QMR) group is responsible for the collection, analysis and reporting of Mastercards operational performance, inclusive of providing thought leadership to continuously evolve Mastercards internal and external reporting of key metrics The QMR group is responsible for the collecting and validating data in an accurate and timely manner while adhering to tight timelines, performing various procedural controls and maintaining high standards for data integrity As a core member of the QMR team you will participate fully in all QMR Close activities and assist in operational process management, development and improvement, including analysis of existing needs

Support collection, validation, and reporting of quarterly operational reported data
Leverage analytics to analyze customer reported data to ensure no revenue leakage
Provide analytical research across QMR and switched activity for management discussions
Deliver advanced, detailed, persuasive customer performance data analytics
Work with Corporate and Regional FP&A teams to analyze drivers
Lead and embed artificial intelligence into QMR and switched data analytics to pick up trends or anomalies
Support projects related to all operational metrics/drivers and associated revenue
Present key findings to senior management
Effectively communicate inquiries with customer to quickly resolve open issues
Provide customer support and training related to QMR topics to both internal and external customers
Clear and concise documentation with internal systems for tracking inquiries
Conduct quarterly QMR business update to regional finance teams
Key contributor for developing and testing system enhancements/process improvements
Lead ad-hoc cross functional projects

All About You
Self-starter and fast learner who thrives under tight timelines
Intellectually curious and driving issues to the root cause
Ability to organize and prioritize workload while handling multiple business tasks
Strong analytical skills and attention to detail, with an ability to create and present persuasive analysis
FP&A experience is preferred
Experience with change management / delivering process change in an operational environment Six Sigma certifications a plus
Strong organizational and problem-solving skills with great attention to detail
Excellent customer service and communication skills, both written and oral
Excellent PC skills including Excel, Microsoft Word and Outlook, as well as the ability to quickly learn internal applications

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law

If you require accommodations or assistance to complete the online application process, please contact reasonableaccommodationmastercardcom and identify the type of accommodation or assistance you are requesting Do not include any medical or health information in this email The Reasonable Accommodations team will respond to your email promptly

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Educational/Training
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Audit & Risk
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:


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