• Management Trainee Content Review Jobs in Hyderabad,India - 25020071

  • Headstrong

Job Description:

MT, Content Review
We re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Review content and provide resolution based on prescribed guidelines
Provide resolution to maintain standards of quality
Recognize trends and patterns and escalate issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

Qualifications we seek in you
Minimum qualifications
Any Graduate (PG an added advantage)
Relevant experience
Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work),

Profile Summary:

Employment Type : Full Time
Industry : IT - Software
Salary : Not Disclosed
Deadline : 09th May 2020

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