• Poland

Job Description:

Managed Services Product Manager

Job ID # JR78914
Functional Area Product Development
Position Type Full-Time Regular
Education Desired Bachelors Degree or equivalent

Primary Location PL-Warsaw-Warsaw Sienna 73 Street-4254
Secondary Location(s) US-Florida-Jacksonville 701 San Marco Blvd-4103
US-Florida-Jacksonville 601 Riverside Ave-1199
US-Florida-Jacksonville 4800 Spring Park Road, Box 19-F699
Travel Percentage 000
Relocation Provided No


GENERAL DUTIES & RESPONSIBILITIES Manages product plan by ensuring changes in market and business priorities including integration needs and technology advancements are reflected Presents status updates at quarterly and annual stakeholder meetings Demonstrates leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved Prepares and presents product plans Identifies risks and challenges, opportunities and growth strategies, business integration needs and retirement plans Prepares and presents product roadmap reviews as well as providing products general strategic direction Manages project inventory during budget planning process, interlocks on all companion activity and prioritizes as necessary to execute against plan throughout the year Determines release dates Monitors and understands products profit and loss statement May be responsible for revenue and profitability of assigned products Provides content for product roadmaps, ensures timely delivery and provides business reasons for any changes/revisions made to roadmaps Engages and interacts with clients during feedback sessions, focus groups, user groups and requirements gathering sessions Practices open and honest communications with clients Acts as product launch manager when appropriate for new products or rollouts of major releases Collaborates with senior management to provide content for market messages, sales collateral and as needed RFPs (request for proposal) Completes business scope documents and defines and documents user personas for individual products Manages vendor relationships key to product delivery Collaborates with vendor support managers for oversight and maintenance of all secondary and support vendor relationships Interacts with key suppliers and partners Coordinates and facilitates pilot activities acting as primary contact with client, securing pilot agreement and monitoring progress Determines success criteria and recommends go / no go decision Acts as escalation point for client issues that require product change resolution (does not include standard problem escalation process Determines and approves all service level agreements (SLAs) related to products and includes with business scope documents Works closely with development teams to review enhancement requests for strategic value and align resources to high priority project Presents product information and industry thought leadership to external audiences in webinars and client conferences Provides presentations to clients during business reviews, prospect briefings and internal group meetings May require up to 40 PERCENT travel Other related duties assigned as neededEDUCATION REQUIREMENTSBachelors degree in business or marketing or the equivalent combination of education, training, or work experienceGENERAL KNOWLEDGE, SKILLS & ABILITIES Thorough knowledge of FIS products supported Requires general business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence Effective presentation and interpersonal skills Knowledge of financial services industry and associated products Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner Ability to utilize judgment in decision making process and decisions related to job tasks Ability to communicate effectively with all levels of management in an organized, professional manner Client relationship management skills, understanding and focusing on clients needs, establishing credibility and building positive, professional, relationships with clients Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally Requires strong time management skills, attention to detail and must be resourceful Analytical, problem solving skills Project management skills; ability to prioritize and complete tasks Requires leadership and negotiation skills Flexibility, versatility, dependabilityFIS JOB LEVEL DESCRIPTIONCareer level management role that manages through subordinate managers/supervisors the activities for multiple products including one major application and having responsibility for results, including costs, methods and staffing Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals Provides guidance to team members within latitude of established company policies Recommends changes to policies and establishes procedures that affect group Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends Follows processes and policies in selecting methods and techniques for obtaining solutions Acts as advisor to team members in meeting schedules and/or resolving problems Develops and administers schedules, performance requirements, and may have budget responsibilities Monitors and influences the product revenue and profitability through the client relations, sales and marketing, IT, client services, product support and/or professional services organizations, Typically requires a minimum of seven years of experience in the financial services industry (preferably in product management discipline) as well as some client relationship management or consulting services experience

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice

FIS is an equal opportunity employer We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics The EEO is the Law poster is available here and here

For positions located in the US, the conditions below apply If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer In developing this job description care was taken to include all competencies needed to successfully perform in this position However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis

As part of the selection process this role may require an assessment to determine suitability

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 11th May 2020

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