• LOS Support Senior System Analyst Jobs in Argentina

  • Boehringer Ingelheim India Pvt Ltd
  • Argentina
  • Save Job
  • 3 - 6 Years
  • Posted : above 1 month

Job Description:

The LOS Support Analyst is responsible to support the 2000 LOS business administrators and training coordinators on the usage of the Learning Management System (LMS) LOS (An SAP SuccessFactors software) Covering the knowledge assessment and exam solution QuestionMark and further systems may become part of the scope of this position following Boehringer Ingelheims learning strategy Utilizing a profound knowledge of the LOS system and each business areas learning management processes, the LOS Support Analyst acts as a member of a global team of LOS Support Analysts

RESPONSABILITIES

Support Analysts on

Provide business administrators support, troubleshoot system and system integration issues
eLearning course integration from requesting business functions into LOS, including testing and following a predefined release-to-production process
Training the trainers in business functions in a train-the-trainer concept covering general system usage
Consulting business units while onboarding on LOS or during change phases
Providing 2nd level learner support, following ITIL incident handling process
Doing project work as project member like testing and documenting new or changed features
Constantly seek improvement for processes within IT and business functions, and addressing them accordingly

REQUIREMENTS

Degree IT related
Experience with learning management systems administration such as SuccessFactors Learning
Strong communication skills a must, speaking and writing
Training experience needed; lead training sessions mandatory
General understanding of basic Information technology like Windows system, databases, webservices, fileshares, webbrowsers, Java, Flash, mobile devices etc to allow troubleshooting
Experience in performing and documenting testing activities
3 years as a support analyst, system analyst, training coordinator or similar roles
English advanced
Ability to train business administrators virtual or classroom
Strong communication skills a must, speaking and writing
Ability to work effectively in a remote and matrix environment
Strong coordination and consulting skills
Ability to have a broad, but high level understanding of technical systems

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Biotechnology/Pharmaceutical/Medicine, Manufacturing/Industrial
Functional Area : IT Software : Software Products & Services
Role : Quality Assurance/Testing
Salary : As per Industry Standards
Deadline : 17th Mar 2020

Key Skills:

Company Profile:

Company
Boehringer Ingelheim India Pvt Ltdarfix

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