• United States Of America, Usa

Job Description:

Who Are We

FIS connects consumers to their money through leading-edge payments solutions Were the development engine of FIS the largest, Fortune 500, Fintech company in the world Our solution is branded by our customers banks and retailers so you might not have heard of us But, if youve used a mobile banking app, interacted with an ATM, or used a debit card to complete a financial transaction, youre most likely using FIS software Our product is one that touches the average consumer on a regular basis, and makes the financial world go round

Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe FIS is a Fortune 500 company, ranked 392 on the Fortune 500 list and is a member of Standard & Poors 500 Index Named a 2016 Worlds Most Admired Company by Fortune Magazine

About the team

The role of the Enterprise Technology Office (ETO) Management Team is to enable & elevate the IT functions via service quality improvement, cost efficiency, and the IT value proposition to the employees This includes fostering partnerships between all IT Functional Leadership and the corporate functions, such as Finance and The People Office, enhancing transparency and ensuring success of strategic and financial objectives, driving cross-functional strategic initiatives and governance of Risk and Security priorities

FIS is looking for an Operations/Service Delivery Analyst that will work with a team of Engineers to identify our customers root problems and solve their issues You will fix systems problems when encountered for the customers that involves a mix of debugging, troubleshooting, updating wiki documentation and scripting You will make improvements to the tools, processes and documentation to help customers seamlessly automate their business processes You will be asked to provide weekend Oncall support when necessary Overall, we are looking for a mid-level systems analyst who is experienced and interested in keeping production systems healthy and stable, while supporting our customers

General Duties & Responsibilities

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 17th May 2020

Key Skills:

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