• Linux Engineer- L2- Gurgaon-Mumbai- Kolkata- Bangalore Jobs in Bangalore,India

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  • 4 - 7 Years
  • Posted : above 1 month

Job Description:

Designation- Linux Engineer- L2/L3

Experience 4-7 years 

Budget max upto 6 lakh

Skills - Window, Linux, Networking  (Here Linux and Windows Primarily)

Level -  L2/L3 Level

Location - Gurgaon, Mumbai, Kolkata, Bangalore

Preference - E-commerce or Pharma industry

JD

 

Candidate should be smart

Address user concerns regarding hardware, software and networking

Guide users with simple, step-by-step instructions

Conduct remote troubleshooting

Test alternative pathways until you resolve an issue

 Diagnose technical issues and solutions in logs

Follow up with clients to ensure their systems are functional

Help create technical documentation and manuals

provide excellent customer/ client experience, 

Perform administrative support duties as required to meet specific operational objectives 

Provide assistance and support to colleagues in IT-related matters 

Setting up and configuring new laptops and desktops 

Complete assigned task within a time frame

Take initiative and discuss with team

Knowledge of Wi-Fi’s, Network Switches, Firewall, Router 

Coordinate with vendor and ensure concern will be fix within 1 hour 

Regular H/W monitoring and maintenance on both local and remote office

Ownership of hardware and software inventory  & maintain end to end tracking

Resolving technical problems within the facility through use of a ticket system and effectively communication with all stakeholders

Create and maintain a concise documentation to lower the possibility of a repeat problem and Educate user so they can troubleshoot issue by itself and maintain within time frame

Call logging, allocation, status updating in the IT helpdesk software and follow  ITSM 

Ensuring customer satisfaction by responding to open tickets with in the SLA

Good knowledge on troubleshooting of windows/Linux/Network related issues

Attending the day to day calls and ensure closure at same

Software and Hardware Troubleshooting 

Windows/Linux/Network/Firewall/Antivirus

Interested candidates can call at 8800223454

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Software
Functional Area : IT Software : Software Products & Services
Role : Client Server,Desktop Support,Network Administration,Sy
Salary : Rs 3.00 - 6.00 Lacs p.a.
Deadline : 14th Mar 2020

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